Anonymity is the Enemy

I am restating some ideas already expressed by Seth Godin, David Kirkpatrick and Mark Zuckerburg, but I believe the current greatest enemy to online privacy, copyrighting, legal, libel, and simple self-governance, is the issue of user anonymity.

The motion of many organizations, including the social media leader, Facebook, is towards an internet that requires identification and validation of the user. The method currently used is very primitive: validation through registered email, placing verification code onto a personal website or blog, and early steps into universal profile connections such as Google's Friend Connect, OpenSocial, and Facebook Connect.

The leaders in this are obviously Google and Facebook, both racing to become “The Internet,” essentially being everywhere and touching everything, the most recent play by Facebook of putting the “Like” button everywhere. But here is where the move toward a user-identified web is affecting the world of online gaming:

Bye-bye trolls? Blizzard forums to use real names

July 7th, 2010 @ 12:49pm

By BARBARA ORTUTAY
AP Technology Writer

NEW YORK (AP) - Activision Blizzard Inc.'s move to require people to use their real names if they want to post messages in online forums for games is the latest sign that online anonymity is falling out of favor with many companies.

The upcoming change has upset many gamers who prize anonymity and don't necessarily want their gamer personas associated with their real identities.

Blizzard, the maker of "World of Warcraft," said Tuesday that the new rule will go into effect later this month. It will apply first to forums about the highly anticipated "StarCraft II," out July 27; other games are to follow.

Blizzard hopes that making people use their real names will cut down on nasty behavior in the forums and create a more positive environment. Players will have the option _ but not a requirement _ to display the name of their main game character alongside their real name.

Marc Rotenberg, executive director of the Electronic Privacy Information Center, said Blizzard is the latest company to require real identities. But he added businesses have "a lot of freedom" in doing so.

Facebook, the world's most popular online social network, asks users to sign up with their real names. The company tries to delete fake profiles it comes across. A growing number of blogs and news sites are also abandoning anonymity. The Buffalo News said last month it will start requiring commenters on its website to give their real names and the towns they live in, just as they would do in a printed letter to the editor...

Article continued here: http://bit.ly/beMaK4

World Cup Means Selling More Coke… Subliminally!

The 2010 FIFA World Cup Celebration Mix of Wavin' Flag by K'naan

With the World Cup starting today, the world's attention is focusing on the number one most popular sport in the world, soccer. And there are many people who are trying to capitalize on that attention. Not least among them is a mostly-unknown Somalian musician named K'naan.

K'naan's 2009 single Wavin' Flag was selected as the 2010 FIFA World Cup's official anthem. But who selected the song and where did it come from? It was not selected by FIFA, instead it was chosen by Coca-Cola International. And it underwent a fairly intense "change" before it could receive this honor, including revision of most of the song's lyrics, complete removal of entire verses, and most notably, the addition of Coke's Audio Signature, (The "Oh, oh, oh, oh-oh" from their current "Open Happiness" campaign).

Compare the original album version of the song to the Coca-Cola approved revamp posted at the top:

The artist, K'naan, had this to say about the world's largest beverage company and the world's largest brand asking him to change his song, "

“I saw it as an opportunity to reach more people. I don’t work for Coke or anything; what I do is my music. This was a really great opportunity for them to use my song, without compromising my integrity as a musician.

It sounds nice. And as far as "a really great opportunity for them," I'm not sure, but it is definitely "a really great opportunity" for K'naan to break out onto the international music scene, as one of the most listened to songs in the world and the top downloaded on iTunes today.

No, You Rock, Seth Godin!

This morning, Seth Godin posted this:

You rock

This is deceptive.

You don't rock all the time. No one does. No one is a rock star, superstar, world-changing artist all the time. In fact, it's a self-defeating goal. You can't do it.

No, but you might rock five minutes a day.

Five minutes to write a blog post that changes everything, or five minutes to deliver an act of generosity that changes someone. Five minutes to invent a great new feature, or five minutes to teach a groundbreaking skill in a way that no one ever thought of before. Five minutes to tell the truth (or hear the truth).

Five minutes a day you might do exceptional work, remarkable work, work that matters. Five minutes a day you might defeat the lizard brain long enough to stand up and make a difference.

And five minutes of rocking would be enough, because it would be five minutes more than just about anyone else.

It is a great example of the quick shots of inspirational adrenaline that Seth scribbles out nearly every day (sometimes multiple times a day) on his blog. But I would amend his wise words just in the slightest and add emphasis to one line in particular.

First, the amendment. I don't think five minutes is enough. I also believe that we are capable of much more than that. I appreciate that Seth is letting us off easy, but I personally feel that I can work in flow for between 30 minutes to 2 hours almost every day. For more on Flow, a brilliant practice that you should be bringing into your business life, you can go here.

Now for the emphasis. He says that a potential great work is "to deliver an act of generosity that changes someone." I say that the greatest work you can do is lift another person with your generosity. I would emphasize Seth's point that the work you do in a day is measured by the people you can effect.

If you are in business, your output of a product or service is only as good as the positive change it creates in the lives of your customers. But you, as a human, are also only as good as the positive change you are directly making in the lives of your people. Your employees, your co-workers, your family and friends should all end each day feeling appreciated and fulfilled, bettered for having passed through another day of trials, growth and human interaction.

And that typically takes you just a little longer than five minutes.

Social Networking Existed Before LinkedIn and Facebook

This Blog is a Repost from My New Blog Here. Go Here for the Original.

I love social media sites. I spend entirely too much time on LinkedIn, Facebook and Twitter... especially Twitter, but I want to establish a clear distinction between social media sites and social networking.

“Social Media” is the term that generally groups together websites where the majority of content is created by the users. Typically they use log-ins, account names and personal profiles to connect people and focus on the “interactive” elements that have been key to the web 2.0 progression. We think of sites like Twitter, YouTube, Facebook and Flickr. But "Social Networking" existed long before Web 2.0.

Mankind is a social animal with a long tradition of societal interdependence. Ashton Kutcher, the self-appointed champion of the Social Web, recently said:

“[H]uman beings are born not able to even sustain themselves, so at the end of the day, if you ultimately did something in your life that was great, you at least owe your mom.” –Ashton Kutcher from AK FTW, SKY Magazine, Feb. 2010.

Social Networking is the normal and timeless practice of making connections and helping people out. Using technology to facilitate these contacts makes it easier and more efficient, but just as in the past, "It’s not about the number of contacts you have; it’s how you use them."

Another great quote about the effectiveness of this new tool today and its potential in the future comes from one of the all time greats in peer-to-peer marketing, Seth Godin:

“Social media is either a time-wasting, wool-gathering, yak-shaving waste of effort or, perhaps, just maybe, it’s a crack in the wall between you and the rest of the world. It’s a choice” –Seth Godin

Make your choice. Use your tools wisely.

5 Signs You're Using Social Media Wrong

This is a reposting of my original guest blog written for GreenBuzzAgency.com.

Have you ever walked into the middle of a conversation and suddenly had the awkward feeling that everyone was talking about you?

Motrin has. About a year ago, they became a trending topic on Twitter when Moms, one of their key customer groups, were talking about the insensitivity the company displayed in arecent ad campaign. The consumers summed up Motrin and its use of social media this way: “They don’t get it.”

One year later, we see Motrin exerting an active presence on Twitter and other social media sites and doggedly determined to become “Part of the Conversation” rather than the “Topic of It.”

But just “Being” on social media does not necessarily mean you are “Doing it Right.”

As someone who helps companies wade into the social media waters, but do it in a way that is authentic and in alignment with their brand, I have picked up on a few red flags that I would like to pass along. I call it:

The 5 Ways to Know if You’re Using Social Media Wrong

1) Your Twitter page reads like the CNN ticker. Social media is NOT the place to post your newsfeed! That has become a staple of many homepages, where it is ideal for SEO bots that are scouring the web for updates and new content. But social media is about interaction and one-to-one contact. Nothing says “impersonal faceless corporate entity” like following your favorite brand on Twitter and receiving the Tweet “Thanks for following us. For more information, visit our website.”

2) Your company Facebook friends are also your kids’ Facebook friends. Like any marketing initiative, social media campaigns should be targeting Quality over Quantity. With more than 370 million users, chances are that you have actual customers on Facebook. A simple step many companies overlook is the proactive promotion of their social media sites to gain targeted customers and build relationships with them. Do not let it become a web-based popularity contest where every fan, follower and contact is weighted equally.

3) Your Social Media Marketing is something you’ve assigned to the Interns.Successful marketing campaigns always stem from being integrated across the company. That requires buy-in from the top down! I get very nervous when an executive tells me the company is already on “MyFace” or “SpaceBook.” Too many execs think that new technology is beneath them and refuse to take the initiative in learning what it can do for their business.

4) It Doesn’t Seem Like Your Social Media Profile is “Doing Anything.” Although social media functions in areas like SEO and PR, it is, at heart, a marketing device. And somewhere along the lines, people have forgotten that marketing’s job is to create sales. Which means that social media should be attached to business objectives! That actually generate revenue! A strong advantage of social media over traditional marketing vehicles is its built-in trackability. There are great tools out there to set goals and determine ROI on any social media marketing efforts.

5) You tried social media and it didn’t work for you. I have heard more than my share of marketers explaining, “It detracted from our messaging” or “It’s not a good fit for us.” 9 out of 9 times, what they’re really saying is they didn’t like it or understand it, they didn’t integrate it into an overall marketing campaign and they got tired or bored of it after a few half-hearted attempts. My favorite is when I later find out that the boss’ 16-year-old niece put them on Facebook. I’ll be the first to admit that for many companies, a Facebook Fanpage makes zero sense–so don’t waste your time. But you are missing valuable customer insight if you are not monitoring these powerful online conversations. Effective use of social media, like traditional media campaigns, requires an intelligent strategy tied to real world objectives, executed consistently over a long period of time.

If these all made perfect sense to you, congratulations, you are among those who “Get it” in the new media environment. If any of these sound like you or your company, I would encourage you to re-evaluate what you are doing or who you’ve put in charge of it. Like so much in life, there is more to success than just “being there.”

Shawn Butler is a campaign strategist at Relevant Social Media based in Atlanta. You can contact him at Shawn@RelevantSocialMedia.com.

Also: Interesting related reading from Jeremiah Owyang, Altimeter Group
“A Chronology of Brands that Got Punk’d by Social Media”

Economic Support for Why You Should Own A Brothel

The full title is very long, but funny in a “pick it up off the shelf and show your friend to get a laugh” marketable way. SuperFreakonomics: Global Cooling, Patriotic Prostitutes, and Why Suicide Bombers Should Buy Life Insurance by Steven Levitt and Stephen Dubner.

Levitt, the economist and presumably “the source” for the material again pairs up with Dubner, the storyteller, to rekindle the magic they made together four years before with Freakonomics: A Rogue Economist Explores the Hidden Side of Everything. I loved Freakonomics. It was, in so many ways, the right book at the right time. Like lightning striking, many factors came together to create the perfect conditions for a dramatic effect. Freakonomics published on the heels of Gladwell’s counter-intuitive bestseller, Blink, into a general resurgence of interest in pop psychology and pseudo-educational non-fiction.

Levitt and Dubner grabbed some literary headlines with their sensational, statistically-based assertions, including the deliberate counter-argument to Gladwell’s explanation of decreased crime covered in The Tipping Point. They had a lot of fun, fresh and surprising discoveries that were shared in a punchy and “radio-friendly” way that is a tribute to Dubner’s writing ability—he was able to convert Umberto Eco into Dan Brown. The masses could enjoy Freakonomics.

But like the old adage about lightning striking, Superfreakonomics is a miss. UNLESS you are looking for financial data to support your transition from your current career into the thriving industry of High-Paid Escort Service Providers. In which case, the first 55 pages are a “must read.” In these pages, a world-renowned economist will explain to you that prostitution is not about buying sex, but really about limited suppliers seeking to satisfy a decreasing demand for a price inelastic service. It is virtually a cut-and-paste business proposal for you to take your Brothel plan to the investors for your A round.

Another great contribution of the book is the mathematical comparison of the effectiveness of a pimp to that of a real estate agent in marketing the availability of a particular product or service, yielding the equation: Pimpact > Rimpact

Again, if you have the time and interest to learn more about effectively selling yourself on the street at an hourly rate, this book is for you. If this does not currently align with your career goals, borrow it and read chapter 5 about global cooling, as this will be the water-cooler topic sometime in the near future where you can impress your friends.

My rating for the book is 20,000 otherwise stable housewives turned drug addicted prostitutes because of inalterable economic incentives out of a possible 50,000 otherwise stable housewives turned drug addicted prostitutes because of inalterable economic incentives.

And my summary statement is: “Levitt and Dubner’s Superfreakonomics: Rather than a Sequel to the Original and Uncanny Economic Stories We Presented in Freakonomics, We’ve Created a Dry Scientific Journal of What Other Economists are Studying and Passing Off as Pop Psychology. With a Bonus Guide on How to Start Your Own Business as a High Paid Escort Including Suggested Services and Hourly Rates.”

Also, in my extensive research for this blog (i.e.- "reading wikipedia"), I learned they are making a film adaptation of the first book. This will be bad. I look forward to writing another Inexpert Review in the future, apparently sometime around August 2010.

How to Perform Occult Rituals on Frogs and the Occasional Princess

“The Princess and the Frog: Not at All a Re-telling of the Beloved Fairytale, but Rather a Beautifully Animated Infomercial on How to Start a Career in Black Magic and Be Your Own Voodoo Priest. With an Occasional Princess.”

I saw The Princess and the Frog with my wife and two-and-a-half-year-old daughter. We went with friends who had three daughters. I had already been warned that the movie was “going back to Disney’s roots” and that it was a little “over the head” of the carefully targeted young, purchase-decision driving Disney audience.

Many key plot drivers were missing throughout the show and I was often left wondering and confused. I wasn’t confused at any moment about WHAT was going on in the movie, but I often wondered WHY it was going on. Some of those questions include:

• Why is the prince making deals with a voodoo priest?
• Why is the prince’s servant suddenly such a willing accomplice in fraud, kidnapping, deception and eventual attempted homocide?
• Why is this kid’s movie telling me so much about how to work voodoo magic, make deals with evil spirits and otherwise begin my own practice in the dark arts?

This last question occurred time and time again during various voodoo magic scenes in the movie where I saw beautiful animated sequences set to catchy songs filled with chorus girls and colorful flashing lights while characters performed blood rituals, fortune telling and otherwise sold their souls to the underworld. I kept tapping my feet and fighting the urge to shout, “Boy, black magic sure looks fun!”

At least there was an overt moral lesson near the end of the movie where the voodoo practitioner’s soul is violently, albeit colorfully, harvested by his demonic overlords. A valuable scene that clearly states to viewers of all ages, “Black magic isn’t ALL fun and games.”

On the ride home, while curtly checking the offspring over for signs of long-term mental and emotional injury, I determined she survived unscathed. I believe her two-year-old mind was confused during the film as well, but her recurring questions may have been more along the lines of:

• Why aren’t there more princesses?
• Why are we watching these boring frogs so much?
• And What happened to the princesses?

Interrupted by the occasional thought, “When Genie did magic in Aladdin, he did it without human blood, voodoo dolls or apparent soul bargaining. Was that even REAL magic or was it just pretend?”

My overall rating for the movie is 3 and a half shrunken head voodoo talismans on a scale of five shrunken head voodoo talismans.

Tony Hawk Wants to be Your Friend

Are you lonely? Unpopular? Looking for a world-famous, professional athlete to hang out with? Do you have a couple of extra grand you're willing to spend for a friend? Then Keep Reading!

For $2,000, professional skateboarder and videogame character Tony Hawk will call you, answer any question you have or change the outgoing message on your voicemail. For a little more, he will go Go-Kart racing with you, play mini golf, escort you to Disneyland, or even show up at your school.

From his website http://www.tonyhawkexperience.com/
“For the first time ever, you can spend the day with Tony Hawk and his friends in some of the most unique places. The Tony Hawk Experience is your exclusive opportunity to have a personal experience with you and your friends with the world's most famous action sports figure and to benefit the Tony Hawk Foundation while you do it.”

This is Genius! Professional athletes and celebrities have been doing things like this for years. It is typically labeled under something foggy like "Guest Appearance," includes a hefty appearance fee, and is trafficked through their agent. But most people don't know about it or think of it. The brilliance behind what Tony Hawk is doing is that it is posted as a prominent link on his website. He is putting it right out in front of his audience! Hawk recognizes that fame is directly tied to having fans, and he is offering himself up to those fans in the places they spend the most time - the internet.

Tony Hawk's online popularity, augmented by the release of his 11th video game title, is evidenced by his more than 1.4 million Twitter followers, ranking him 24th most popular on the site. It is the old maxim of "Go Where Your Fans Are" and he is using his fame to augment his fame. The more kids that can afford his phone calls and Go Kart races, the more people will be buzzing about him online, the more video games he will sell, and the more kids will pay for his phone calls and Go Kart races. It's a vicious circle.

My favorite is this for $75,000 - “I will pick you up at LAX in my 620hp Jeep SRT and we will visit cliché tourist spots” around L.A. That's a bargain, folks. I would charge you at least twice that and I'd pick you up in a Honda Accord.

26% of People Don't Know What Twitter Is

I joined Twitter on 27 June 2007. When I first got there, it was a fairly empty place and I left after just a few minutes. My first tweet, like so many others', was something like:

Since that fateful day, I have watched as many others jumped on board the Twitter Train and made it "mainstream." People like Robert Scoble and Guy Kawasaki and Oprah. Here I made a chart:

So with all this new press, the internet is becoming full of articles touting "why Twitter is a great new social media site." But I want to draw attention to what Twitter REALLY is.

"Social Media Site" is the term invented for MySpace, Facebook, Bebo, Orkut and others to describe online networks where you create a profile and fill it with pictures and quotes and articles and friends. Social Media Sites were built on the idea of mutual friendship and willingness to exchange information. They are the most recent step away from the long-held traditional media pattern of broadcast communication of the few to the many. Now, with Social Media Sites, people, including bands, brands, and companies, are communicating one-to-one.

Well, Twitter is not a Social Media Site. It is not a static page consisting of a user-defined profile stocked with photos, quotes, links, and lists of friends. The very protocol defies the Social Media standard. You do not "Friend" or "Add" on Twitter. You "Follow." There is no implied reciprocation. The list of people that you follow on Twitter is much more akin to the traditional media measurement of viewers or "eyeballs." And we are again using a broadcast medium, the few to the many. If this were MySpace or Facebook, the numbers for "Following" and "Followers" would all be equal. (i.e. - "Friends follow each other"). Instead they look like this:
Those ratios defy the one-to-one idea of Social Media and are akin to the one-to-many target numbers of several forms of traditional media. So what is Twitter?

Twitter is the fastest form of user-generated broadcast media.

I found this last week by Stan Schroeder on Mashable: "Yes, we all know that Twitter is great for tracking conversations. [However, there’s also] been a lot of talk that its biggest strength is precisely its search. But sometimes it’s hard to fathom just how important this is. Google is the biggest entity on the Internet. It is synonymous with “search”. It feels like it’s been around forever. It is also not able to compete with Twitter."

He does not say that Google can't compete with MySpace or Facebook. Google owns a Social Media Site. What Schroeder says is that people are using Twitter as an ALTERNATIVE to Google. A peer-to-peer, unmonetized, predominantly unarbitrated search alternative in order to quickly gather information. This is not a new Social Media Site. This is a passing-of-power in the broadcast media field.

A True Universal Profile

Uh-oh for the King and Queen of Social Media Sites, now Google is looking for a non-proprietary way for people to join and create social networks. In the article Google Wants To Be Your Universal Profile Too..., Stan Schroeder explains how Google's “Friend Connect” service will make online profiles completely portable.

Here's Google's own explanatory video and Schroeder's definition:


"Friend Connect is a tool which enables any website owner to add some code to their site and get a number of social features. You know, all that stuff you usually can’t be bothered to install plugins for: user registration, invites, members gallery, reviews, message posting, and - most importantly - third party OpenSocial apps.

In practice, this means that anyone will be able to log in, for example, with their OpenID on some blog, and converse with their Gtalk, Facbeook, or Plaxo friends. The web as a platform, it’s finally happening, folks."

The idea of an Open Web is not without opposition. Zuckerburg's Facebook again shows its monopolistic bent by obstructing Google's initial launch of the service. So, in the battle to control the newest online medium, while Facebook and MySpace square-off over proprietary profile info, Google leaps both by creating a universal profile open app. The future of social media may be in another Google mashup. To truly achieve the effect of rubbing their noses in it, I think they should call it "MyFace" or "SpaceBook".