Wednesday, November 19, 2008

Professionally Homemade

I found this amazing video of a guy biking through the song Prisoner of Society on Guitar Hero World Tour. (If that made no sense to you, then you need to take 3 and a half minutes and watch this video.)


For more on the video, you can read this guy's comment. As many of the nearly 1 million viewers noted, this video is good… a little TOO Good. Many YouTubers were immediately suspicious. Well, I first learned about the ad from Creativity.com, who was praising the work of Droga5, the agency that created it. So, yes, it was created by professional Ad Men. No, it was not shot by a group of GHWT loving kids in Indiana with a lot of free time on their hands, as we were deliberately meant to believe… but is that dishonest?

Another example is the band Boyce Avenue. The story is cliché and inspiring-- three brothers in Florida start recording cover songs on YouTube, quickly gather 3 million views and 1 million fans, then start recording their own stuff and now they are releasing multiple platinum-selling albums and going on a national tour. I saw the video. These guys are good… a little TOO Good. You be the judge.


The inventor of Murketing, Rob Walker points out that today’s consumers assert they are not influenced by the messaging of “the Man’s” corporate broadcast media nor the silver-coated brand imaging of Mad. Ave’s Ad Wizards. But all our consumer data reports that we are buying MORE than ever before and our purchasing is (even more) based on Branding and Perceived Value.

So, in conclusion, today’s consumers want to buy, they just don’t want to be sold to.

What this leaves us is companies manufacturing “Homemade” advertising. Professional advertisers and marketers are now turning their talents to making messaging that looks like it came from amateurs. That it was made by your peers. I add my own word to the marketing lexicon-

Promateurs. noun. def. - The ad agency that made Bike Hero, the recording label that created Boyce Avenue, the makers of LonelyGirl15, and others. Antonym – Amfessionals. def. – The makers of the Doritos Super Bowl commercials.

Monday, November 17, 2008

What Brand Authenticity is Not

A magical lesson in Brand Authenticity was learned this week by Johnson & Johnson: You can't fake it. My takeaway from this weekend's Twitter-Fueled Motrin Massacre over the "We Feel Your Pain" Ad is that people know when you don't know anything about them. The ad is here. More on my thesis below.



My wife, an official "baby-wearing" mother and Assoc. Editor at Pregnancy & Newborn magazine, saw the ad and laughed. She thought it was not very sensitive and not very well presented, but she could appreciate what they were going for.

J&J is a huge company with decades of experience in marketing. They helped create the system of running campaigns in front of test audiences and focus groups, so what happened this time? As Seth Godin points out, they treated this ad different because it was viral. Companies look at ads differently for the web than they do for broadcast media. And they should, but they don't know why...

Another case-in-point, a company called Celebrity Smile is trying to use viral to attract potential customers to their website. They created a fake blog about a mother who Wants to Whiten her Teeth that is so coated with insincerity that it is an insult to the internet-using populace. Faking a blog to draw "word-of-mouth" traffic to your site is a fast way to destroy any trust that could have been engendered by the idea of a real blog. It's like copying off the dumb kid in class, you're cheating and you're still going to fail.





An example of a really bad answer on a test question. Funny, but wrong.

And, just for laughs, here is the (fictitious) List of Ideas that Motrin Ditched before Going with the Baby-Wearing Ad.
I'm cutting and pasting my favorite...



3. I’ve always been a staunch supporter of abstinence as a birth control method. Then, right after I decided to run for Vice-President, my 16-year old daughter told me she was pregnant. Motrin: We Feel Your Pain.

The trick with viral is you have to be SO in touch with your audience, you have to already have SO much "authenticity," that your customers hear your voice as their own voice. Your audience has to know that you get them, otherwise they will suspect that you are mocking them or worse, condescending and alienating them. A company with strong branding does NOT own its brand, instead it recognizes that its brand is the property of its customers.


Brands that have done this right: Nike Sports, Mac, Converse Shoes, Weezer, Target



Brands that have failed to do this: Hurley, Microsoft, New Coke, Southwest Airlines, and now, Motrin. Feel free to add your own examples...

Thursday, October 30, 2008

McMonopoly: "I'm Losin' It"

For those of you without your McCalendars handy, we are in Week 3 of the 2008 McDonald's Monopoly game. (If you don't know what this is about, you can educate yourself on the topic on your own time using the greatest reference known to man, wikipedia.org, then come back here and read the rest.)

For many of us Die-Hard monopoly fans (I use the 1st person plural, here) this is an exciting annual event where a classic American board game involving fake money and dumb luck is paired with the international icon of American sloth and gluttony. And big macs.

The biggest difference in McOpoly this year (that's mine, by the way, I just made it up but I am registering it as soon as I finish typing this) is that you can not only play it with the old-school paper tear-off "game pieces" tabby-things, you can also play online! Well, that and the grand prize is reduced from $5 million to a $1 million annuity paid out over 20 years, which, using the present value of an annuity formula:

PVoa = PMT [(1 - (1 / (1 + i)n)) / i]

We can determine to be, approximately, something much less than $1 million dollars. (Do your own math, I'm busy.)

All that being said, I am on my 24th consecutive day of eating only McDonald's food -but not just any food- you see, they've tied the tear-off paper pieces ONLY to what he wants you to buy, Big Mac, Large Fries, Large Coke, that kind of stuff. "He" being the clown, of course.

At any rate, I did a little searching to see why I haven't won yet, and I learned this bit of interesting knowledge: my odds of winning are actually “approximately 1 in 184,698,474,” To give that any sort of comparison, the oft-quoted odds of getting struck by lightning are 1 in 244,000. So, I am actually 75 and a half times MORE likely to get struck by lightning than to win the million dollar McOpoly® prize.

You see, the little paper bits are rigged. There's nothing random about it. They're all distributed "randomly" except for 1 piece of each set, the most famous being Boardwalk, of which there are 3. In the world. And don't fool yourself by thinking, Well, I can still win the online prize. That's rigged, too!

The same properties you can't win in "Real Life," namely the last property in each set listed alphabetically and Boardwalk, you can't win online. The code you put in on each paper bit to roll the virtual dice determines where you can land. The Clown has successfully taken all of the fun out of the fake money and dumb luck game that so many Americans have cherished.

In summary, with the 2008 McOpoly® Game, the only Real Winners are the people that did not realize the Game was happening, Collected no game pieces, did not pass Go, and did not endure the ultimate price of contest entry- 1 month of eating reheated burgers and greasy fries.
--Shawn Butler

Oh, and the attribution for the awesome McSticker above is that superhero of the blogosphere, Steve Sneeds. The equally awesome McJoker image is from a post on HALOLZ.com.

Thursday, October 2, 2008

Heroes Season 3 = Season 1 Repeated


Ummm...
I kept thinking 1 thing as I watched the 2nd Episode of Season 3...
Have the writers already run out of ideas for powers?
I mean, we've got another guy that shoots fire, another guy that can miraculously heal, and another guy that can paint the future.
And About Monica's power... please see this article--> wwv.heroes.com/most-ridiculous-hero-power-ever-are-we-idiots?
I'm not alone in this sentiment.
A Heroes Authority, SmellyPirateHooker, said,
"Who is saying that the painter is just a rehash of season 1? This entire show is just a rehash of season 1. Someone time travels, sees a bleak future, and comes back to stop it and a painter makes absolute visions of the future that take all the suspense out of things. It's this show's MO."
I mean, come on, Tim Kring. You're what, 25 episodes into the series, and you're re-using powers like crazy?! To support this statement, I was forced to research and open up excel sheets. You jerks better appreciate this. Below, I present my findings...

Heroes Super-Power Repeats:
(Source: Wikipedia.org. Of course.)
Painting the Future: ·Isaac Mendez ·Usutu the African guy
Super Memory Skills:
·Charlie (who works at a Diner) ·Monica (who works at a Diner)
Pyrokinesis (Making Fire):
·Meredith (Claire's Mom) ·Flint (the Convict guy from Lvl 5)
(To distinguish these two, his is blue while hers is fire-colored)
Cellular Regeneration (Super Healing): ·Claire Bennet ·Adam Monroe
Telepathy: ·Matt Parkman ·And his Dad
Flying: ·Nathan Petrelli ·Claire's boyfriend, West
Collecting Other People's Powers: ·Peter Petrelli ·Sylar

And Now Let's Just be REALLY Honest...
Re-hashed Repeats of Already-Used Superhero Powers:
·The German Magnetic Guy = Magneto
·Claire and Kensei = Wolverine
·Parkman and his dad = Professor X
·Jesse the Convict = Banshee
·Claire's Mom = Human Torch
·Daphne = A female Flash
·Tracy Strauss = girl version of Ice Man
·Nathan Petrelli, West Rosen, & Niki Sanders = Are All Really Just Trying to Be Superman

Which reminds me of my un-published Season 2 take-away...
The only difference between Heroes in the Present and the Heroes in the Future = Hair Gel.

Hey Tim Kring, I got a great suggestion for your next Super Hero Power... How about when Mohinder gets angry, I mean REALLY angry, he grows larger, rips out of his shirt and gets super-strength! And he turns Green. --Shawn Butler

Wednesday, September 24, 2008

Shawn's Bail-Out Plan

Everybody's getting in on it! Bernanke has a plan. Paulson has a plan. McCain has a plan. Obama is working on a plan. Bush... well, I just hope Bush is working on anything. Ryan Peeler has a brilliant plan that will both inject the economy with cash and determine the next president.

Even those Libertarian Madison Avenue-types are getting onboard the Bail-Out planning bus, albeit for different reasons:
But don't worry, even ACTUAL recession won't reduce the Ad Industry's precious consumer spending, let alone RUMORS of recession.

Remember that spike 9 days ago when your mutual fund bounced back and things didn't look so bad? What the NYTimes reported as "the stock market soar[ing] last week on rumors that there would be a bailout." RUMORS, people. Stay with me, here.

And this morning, Goldman shares jumped back towards their pre-Lehman Brothers price just on rumors of Warren Buffet's $5 billion or $10 billion dollar investment. Again, RUMORS.

So JEC Chairman Chuck Schumer (Sen. D-NY) says "Americans are furious" about the price tag on the current plan for bail-out. The people are getting angry--furious--but absolutely nothing has been done, yet. So far it's just talk. Just RUMORS that things are going bad, RUMORS that things are going to get worse.

So, if the largest obstacle to approving the bail-out is the price tag and the strongest force on the US economy today is the rumor mill, I propose a 100% Free Plan to bolster the economy, save the struggling markets and stimulate America's move back to a happy, ignorant, credit-based, stable financial economy.

We need to start the rumor that everything is going great. I recommend it start with a speech from the White House-- George Bush puts one arm around McCain and another around Obama and he tells the cameras that "They'd miscalculated. Bernanke did his math wrong. Everything's good. Going great."

Then we shoot this via satellites and internet, and of course, YouTube, over to Europe and Asia and they hear that the US economy is fine, that the "crisis" was just a "bank error," and it renews the confidence of global financial markets who are quick to swoop up the deals of the weakened dollar, buying more Converse shoes and Michelin tires.

Finally, I suggest we get some people on megaphones to stand around on Wall Street and read government reports on how much more ethanol fuel we produced, how many more pairs of boots, and how much higher our standard of living is compared to years past. We could put a few Squeelers right on the steps of the Capitol building. Just to remind everybody that times are good and that you're not really in as much debt as you think you are.

Either that, or admit that the threat of recession and the entire subprime mortgage crisis was a trick to get Sen. McCain out of Friday night's debate with Sen. Obama.

But more importantly: The Browns are gonna go with Anderson again this week. Anderson! Let's just say we're a country that loves a losing streak.

Bernanke Warns of Sinking US Economy

Meanwhile, the world of South American consumer goods is rocking out!



If your day was going at all bad, this will cheer you up.
The song Microdancing by Babasónicos of Argentina.
Happy and Awesome.
The Spanish Lyrics and their Translation (by Shawn)
Si te llevo de favor
If I like you and we go out
me prometes que esta vez
do you promise me that this time
no vas a arruinar la fiesta?
you are not going to ruin the celebration?
Apretados Tightened (or Tense)
Microdancing
No esperes nada de mí
Don't expect anything from me.
No esperes nada de mí
Apretados Microdancing
Si de onda te acompaño
If it happens that I acompany you
a salir esta vez
to go out this time
no me vas a dar vergüenza?
you are not going to make me embarassed?
Haciendo lo que más me gusta.
I'm doing what I like most.

Tuesday, August 26, 2008

Globalization's Patent Medicine

Translation Services are today’s Snake Oil and Magic Dust. I have just completed an over 15-hour translation project turning this company's over 75 product descriptions from English into the material for a Spanish/Latin America Catalog. About half of that time was spent with a Native-speaker who is also an industry-insider. At the completion of our translation, I still feel like there may be some confusing descriptions, but at least I've straightened out my terms for "pan" and "tray." You see, the trick in translating Industry-Specific terms, is that even when you have an exactly-right literal translation, it can still be utter nonsense to your expert readers.



So, a Translation Service offers translation into German and is doing the same translation that I just completed, but has no industry experience. She says she has access to an engineer that she uses as a resource to improve the accuracy of her translating. She states that it took 7 hours for the first 2 pages of the document (out of 8 total) and claims it will take 40 to 50 hours to complete the translation. There is no reason given for this time estimate. We pay by the hour.

We have no way of checking that the translation she has provided so far is correct or of verifying that it has taken her as long as she claims. Essentially, our options are:
1) to allow her as much time as she estimates and pay her as much as she requests,
2) to bargain and negotiate based solely on my experience that the Spanish took 1/5 the time she is estimating (and still no guarantee that she is providing usable translation),
3) to find another source that is somehow verifiable and perhaps works faster/cheaper.

She has us at her mercy. Basically, we are going to take whatever she gives us, and we are going to pay her whatever she asks. It's Doc Terminus' Magic Dragon Elixir. The only way to test it is to try it. And if we get back pages full of German words, we have to go ahead and pay her. If only we had someone that knew our industry and was fluent in German?

In October we are going to begin sales into France. We don't speak that language either...

Friday, July 25, 2008

How to Get a Job

Unemployment is currently at a 4 year high in the US. As one of the 8.8 million Americans looking for jobs, I offer tried-and-true advice for job searching.

First, don’t get discouraged. People have been finding employment for 6,000 years. The key is to keep believing in yourself so that other people will feel that they have a reason to believe in you; other people like: your family, your friends, and your network of potential referrals, in addition to your future company. Also, remember that sometimes, the option is not to find another “job,” but to find a new source of generating income.

Facts:
40% of positions are created. Decision makers meet you and want your skills because they are convinced that hiring you will help them make money.
90% of management positions come through networking. How do you create a network? Use the tools that are available. It is embarrassing, but let people around you know that you are looking for a new job. Use friends, family, church, and social connections, and also the internet.

Networking:
Everybody uses this word and we keep saying that you should build one. What nobody tells you is that you should TARGET your networks. Making good friends with just ANYBODY has a much lower chance of revealing a quality connection. Instead, create a network that focuses on your industry or on the specific companies you want to work for: talk to people that know those companies or join groups specific to your industry.

Questions:
All of that requires answering some fundamental questions that will focus your search:
-Are you employed? If not, what have you liked most about your past positions? If you are employed, why are you seeking a new position?
-What type and level of position are you seeking, and with what compensation?
-How are you valuable to a company that is trying to fill that position? And How can you make yourself more valuable in that position?
-What people do you know that could teach you more or help you get to this position?
-What are you willing to do to make this happen?

Timing:
How Long Will it Take? The answer is "NOT FOREVER." I mean, nobody has ever searched for a job for forever. It really depends on how hard you work and how much time you are investing. Job seeking firms recommend 20 to 40 minutes a day. I would double that and then qualify it: You should spend 20 to 40 minutes two times a day, once in the early morning when you’re clearest and then again at lunch hour or at business close. So, 80 minutes spread across the day of focused time should be dedicated to your job search. But here is the qualifier:
“focused” time means you’re writing letters to an individual
or you’re on the phone making calls!
That is the business of “Getting a Job.”
The rest of your activities, such as researching companies and finding names and addresses to send your letters to, are done with your personal time. Think of it this way, if you had a job, you would spend 40 or more hours doing that job. But on the job, you still are expected to put in time at meetings, fill out forms, file paperwork, etc. The point is, perhaps only about ¼ of your work day is spent “adding to the bottom line.” The other 6 hours are preparing you to really shine when you get down to business. Proportion your job search in a similar way. --Shawn Butler

Monday, July 21, 2008

The Job Search: Lessons from Booksellers

What You Can Learn about Job Searching from the Publishing Industry

When you are job searching, it's easy to get caught up in the process and overlook the big picture. So, let’s look at the way YOU will look to your future empoyer by examining the old adage

YOU CAN'T JUDGE A BOOK BY ITS COVER.
“The bookstore browser averages less than eight seconds looking at the front cover and fifteen seconds reading the back cover. You must hook them immediately and keep them reading the back cover or they will put the book back on the shelf.” [1]

The 5th “P” of marketing is “Packaging.” How’s your Appearance? In our society where book covers are the #1 indicator of book sales, you cannot overlook the importance of your own packaging. A career change is the perfect reason to go out and spend some money on a nice haircut and updated professional clothes. Get a good night’s sleep. Use your free time to exercise and eat well. Just because you're Job Searching is no reason to LOOK unemployed! If you feel good about your appearance, then others will see that you have poise, confidence, and value.

“Book publishers spend more than $50 billion on product packaging design. $50 billion, not for the products or even for the wrappers, but $50 billion just for the design of the wrapper.”[1]

What is your wrapper? Or what is the first thing that an employer will see about you that will formulate his decision to Buy or Keep Browsing. A key part of your wrapper is your Resume. Update it with all new things. Don’t just add your most recent position; update your skills, recognitions, awards and accomplishments. Add any new groups you’ve joined. No new groups to add? Quick, go out and join a group. I mean, you’ve got some free time right now, huh? Then, add it to your resume. Also, breeze back over the years of experience you’ve had and do some re-write to touch up those tired histories through the lens of your greater life experience. Add or update your value statement and 2 key accomplishments right up at the top under your name and contact info, like the headline of a newspaper:
Extra! Extra!
Here’s why you should read about this guy.
Remember, this is your leave behind, so in most cases, may be the last thing a potential employer sees. Make sure it gets them excited about what you can do for them.

With your packaging covered, it’s time to get started. Create your list of contacts and your list of companies you’re interested in. These are organic lists, which means they WILL keep changing! Each contact has a network that they can lead you to, the goal is to get the names of decision makers, their titles and their business addresses. Then you’re going to write them a letter. Not an email. Write them a letter.

The letter should say:
I’m this guy, I know this person that you also know. I am interested in your company because … (“It is the top performer in the industry”, “It fits my values and interests,” stuff like that. Just communicate that you know the company.) You’d be interested to know that in my past, I have done these things and would like to help your company do these things. Please feel free to reach me by phone or email at your convenience. Or, I will call your office on this day.

Really, write that stuff? Yes. Employers get upwards of 125 emails a day. They read about 20%. They also return about 20% of phone calls. The question you are answering for them is this:


“How Determined are You to Get This Job?”
Ready for the key secret to this process? Make the Call! Writing the letter already set you apart from every other person that just hit “Apply” on monster.com. Now, when you said you would call about 4 days after you send the letter, you MUST pick up the phone and make the call. Call early in the morning (Before 8:30 or 9:30). Call again at lunch time. Call again after work hours. This way you have a better chance of getting someone who is not the professional Gatekeeper. Or perhaps even getting the person you’re looking for! Be prepared to leave a professional message.

“Hi, I’m this guy. I sent you a letter regarding my interest in coming to work for your company. I think you would be excited to hear how I could help (company’s name).”

If you get the gatekeeper, you can simply say: “I’m calling for whoever.” And when they ask what it is regarding, you can say: “I am following up on a correspondence he and I had last week.” Or even, on a good day, “He’s expecting my call.” Sales people use this technique all the time. Warning: don’t make the Gatekeeper think you’re a salesperson!

So When Do I Use Email?
Emailing your resume is your closing tool. It is your leave behind. You did not include it in your first letter, therefore, it is important that after you have talked on the phone to the person and they have requested your resume, that you get their email address. Ask them if they would like you to include references, and then tell them that you will email it to them. And then of course, you follow through with that . --Shawn Butler
[1] http://www.parapublishing.com/files/articles/ArticleAB-202CoversSellBooks.pdf

Friday, July 11, 2008

Balloons, Popcorn, and Snow Cones

A Little about Cost Markups: What do Balloons, Movie Theater Popcorn, Snow Cones and Starbucks Coffee have in common? They, along with Cotton Candy and Fountain Drinks are on the list of

the Consumer Products with the Highest Markups

But what is a “Markup?” and "What does this mean to us?" Markup, or Margin, is a marketing term for the price that a business puts on a product above what it costs to produce and deliver the good, usually determined as a percentage. In other words: the part that is straight profit.

Certainly there are more expensive items than coffee, cotton candy and popcorn --like porsches, condominiums and golf resorts-- so what makes these items special? What kind of a markup would cause such a big deal?

How about this: No matter what a company sells, their price is a combination of two numbers: the cost of making and transporting the good they are selling (COGS) and the margin of profit (Markup).

COGS + Markup = Price

COGS is a set cost determined by the various expenses, fixed—such as overhead and insurance, and variable—such as raw materials and employee wages, that go into producing the product. Companies can do very little to affect this aspect of price, or at least that’s how I see it from the marketing side of the fence. The second part of price, however, the markup, can be shifted easily—this has no basis other than the price your customer is willing to bear.

For most consumer products, the average markup ("Retail") is about 30%. For commodities --sugar, soap, pillowcases-- markup is closer to 10%. But for "Premium" products --retail items aimed at the very rich, or the very demading (this is where we talked about Porsches, but also includes watches, Italian shoes, and vodka)-- markups often approach 200% of Cost. And then "Ultra Premium" --products called by names like Mikimoto, Piaget, and Alfa Romeo-- enjoy 400 and 500% markups. People gladly paying $750,000 for a car that costs around $20,000 to produce. For more on this, here is a great link.

But these don't touch the 99.9% profit margins of the products mentioned above-- the less than 1/50 of a cent that it costs to produce the .5 grams of a latex balloon that is filled with a burst of helium valued at 1/80 of a penny and sold for $3.00 at fairs and circuses across the US. This equates to a 1000% markup above COGS. Similar equations can be run for cotton candy, snow cones, your super-value bucket at the movie theater and your double iced caramel machiatto.

Imagine paying a 1000% markup on your car or your next burrito. That would be a $20,000,000 Altima or an $850 dollar Carne Asada bowl.