Marketing and Passion

Yesterday a co-worker asked me how I became so passionate about marketing. The answer to the "How" question was rather boring: 4 years in undergrad, 2 masters programs, 5 years in corporate marketing with brands like Home Depot, Rubbermaid and Georgia-Pacific...

But the interesting answer is to the question he didn't ask: "Why am I so passionate about marketing?" Here is my answer to the unasked question:

- Because I love the psychology of buying; answering "Why do we purchase the things we do?" and "What makes this non-necessity item more desirable than another?"

- Because the symbols of the products and services we buy become more important than the Prod/Svcs themselves.

- Because "Consuming" is today's Socio-political Religion. Like the Ancient Greek, who identified a fellow worshipper of Athena by the image of an owl or an olive branch, today's Versace-wearer or Porsche-driver can quickly identify others of similar lifestyle and belief system.

- Because we are living in the era of the shift from Professional Advertising to Authentic Promoting. This excites me to no end. I have blogged before that consumers are no longer waiting around for Madison Avenue to identify the next must-have product, as they did four decades ago. Today, we each turn to our peers, to other people that we know and like--that we identify with--to gather opinions on the products that we choose to purchase.

Seth Godin said yesterday: "It's quite possible that the era of the professional reviewer is over. No longer can a single individual (except maybe Oprah) make a movie, a restaurant or a book into a hit or a dud. Not only can an influential blogger sell thousands of books, she can spread an idea that reaches others, influencing not just the reader, but the people who read that person's blog or tweets."

No Bastilles are being stormed and no shots will be fired, but there is a revolution occuring in the way and reason that we purchase and consume. Rather we are informed or not, rather we are proactive or not, we will all be a part of this. That is exciting. For me, that is something I can get passionate about.

The Value of Being Amateur

I recently wrote about professionally-produced videos and music being passed off on YouTube as amateur work and I labeled it "Promateur" creation. I also labeled it as "Inauthentic."

This morning, Seth Godin wrote that there are four ways to offer professional quality service to clients in the marketing business:

1. Hire a professional.
2. Be as good as a professional.
3. Realize that professional-quality work is not required or available and merely come close.
4. Do work that a professional wouldn't dare do, and use this as an advantage.

What Seth is talking about in number 4 is what I called an "Amfessional," and this is an exciting concept. An Amfessional is the person that is doing something that would normally be done by a professional and doing it at the professional level because he or she loves it. It's the MySpace fan site that has more friends than the Athletes own page. It's the YouTube video that is getting more views than the TV ad. In the past, Amateur Work was looked at as shoddy and second-rate. But today is the day of the Amfessional.

Because of advances in technology and the availability of professional-level production and editing tools (i.e. PhotoShop, Final Cut, DreamWeaver) the non-pro "regular guy" can now create and interact at the professional level. And now, more than ever, the mainstream audience respects and assigns value to work at this level. Watch as the model is reversed in businesses where, instead of hiring a spokesperson and trying to create a brand around them (Nike's Michael Jordan, the Snapple Lady) brands are finding individual fans that live their brand and then bringing them onboard (Microsoft's I'm a PC, Coke Zero's NCAA Fans, Jared for Subway).

Watch as Target adds more and more Mompreneur brands and hand-made boutique items on their shelves and erodes Wal-Mart's annual sales of store brands and imports. Watch as the heavy-consuming 12-17 year-old category moves from stocking their ipods with big label movies and music and creates playlists of homemade videos and songs from their friends and connections.

Corporations and Marketers right now are not giving us what we want: Authenticity. In a few more years, maybe they'll get it, but right now is a perfect time for the person in the trenches-- that is closest to the product, the brand, the experience-- to create the meaning for the product his or herself. Now is the time of the Amfessional.

Go See Benjamin Button, Unless…

The Curious Case of Benjamin Button is a great movie to see, unless you feel like you have already seen it. Or have already seen another schmaltzy/romantic time-traveling film like it. Or if you are in the mood for something funny. Or you’re on a date. Or you’re a teenager. Or you’re really old. Or if you’ve recently lost a loved-one. Or if you get emotional over hurricane Katrina footage. Or you’re kind of sleepy. Or you have anything else to do for the next 2 hours and 45 minutes.

I’m not saying I didn’t like it, because I did, I’m just saying that it is not a great movie for everyone to see. Disclaimer Moment: I am a marketer, not a movie critic; for a professional’s opinion, go here. IMO, the demographic for this movie is Middle-Aged Women. You know, the same people that loved The Notebook, The Lake House, or The Bridges of Madison County.

If you’re the kind of person that loves going to movies with the intent to cry through the whole second half, then this is a great movie for you. Or if you like the idea of seeing Cate Blanchett age before your eyes. Or if you love hummingbirds. Or if you are in the Somewhere in Time Fan Club. Or if you believe Brad Pitt is an Oscar-worthy actor.

Now, I’m not ruling out Brad and Cate for Oscars for this one, in fact, they’ll probably get Oscars for it the same way Charlize got one for Monster and Nicole Kidman for The Hours. We all know that getting ugly gets the Academy’s attention. I’m just saying I’ve seen better movies come out this year and I’ve definitely seen better film adaptations of books.

F. Scott Fitzgerald’s 24-page original story is here and it is a great story in its own right. However, besides the title and the lead character’s name, it has little in common with Fincher’s film. My wife says it borrows heavily from the 2003 novel The Time Traveler’s Wife by Audrey Niffenegger. I haven’t read it, so you’ll have to take her word for it. Or, if you don’t feel like reading it, you could just wait a few month’s and see it in theaters. I just read that Brad Pitt’s production company has picked up the title, which is set to release later this year. I, for one, won’t be going to see it. Unless I decide I’m in the mood for another romantic time travel film.

Shawn's Graduation Speech

Shawn’s Graduation Speech for the GSU
Global Partners MBA Class of 2008

The four things I learned from my MBA program.

1. I’ve developed a physical dependency on PowerPoint.
2. I learned a new language.
3. I learned that anything worth learning can be conveyed in a chart
4. I learned to take existing models, charts, concepts and ideas and apply them to new sets of data.

I have elected to not simply tell you about these new competencies, but also to demonstrate them to you during the course of this speech. Item number one, my adeptness at PowerPoint that has been carefully honed over the course of the program, is best illustrated by the creation of this presentation. Number two is that I have learned a new language. To enter the global partners program, it is a prerequisite to know another language besides English. We were told that this was so that we would be able to quickly adapt and understand in the cultures and countries that we visited as part of the program. But we were lied to.

The REAL reason is that our professors wanted to make sure we would be able to learn a brand new language: the language of business. As MBA students, we have learned a brand new language, complete with its own vocabulary. I apologize to those who are in attendance who have not yet learned this language, because I would like to deliver the next segment of my speech in b-school-ese.

“4Q and 1600 ICH ago,
We determined that the FV of our WACC
Could be improved by exchanging CA for FA
and leveraging our IP.

After a SWOT analysis of our OTB,
We chose an MBA with GSU in the program called GP.
In Oct. 07 in CS 600, the Cof’08 began.
We met P-Y and KDL. And also Robin M.

We learned Econ and Pol Strat, Comm Dip and Int Bus,
Bus Law and Bus Mark, and Cost and Info Sys
In our IT class we read how HDVD
Would go DOA thanks to PS3
And in P-Y’s Ops class at IAE
We learned to streamline Mfg using JIT

We saw RDJ and flew to CDG
We changed our USD into RMB
In PRC we toured the BOG,
Then grabbed some US food at MickeyD’s

After all that, we’re back at GSU
Here in ATL with 1 thing to do,
To cross the stage and receive our degrees
And add 3 new letters to our CVs.”

The third thing that I learned was that anything worth learning can, and SHOULD, be communicated quickly and easily with a graph or chart. I would like to demonstrate the truth of that too you with a few examples.
· A Pie Chart About Pie
· A SWOT Analysis of the SWAT
· The f(x) = excitement x effort
· The Brown Cloud and
· The Classic Marketing Matrix

The fourth thing that I learned was how to apply existing models and analysis to new data sets to reveal new patterns and models. I feel that this skill can be accurately demonstration by taking the comedic model of Jeff Foxworthy’s “You Might Be a Redneck” and applying it to our own particular data set.

You might be a GPMBA…
1. If you’ve ever tried to calculate your student loan debt in Euros.
2. If you know the right way to pronounce “Strategy” and “Tactic”
3. If you’ve ever used the word “widget” to describe a theoretical product line.
Or if you’ve ever looked up the translation for “widget” in French or Portuguese.
4. If you’ve ever checked with a fellow student to know not only what class you have tomorrow, but what country it’s in.
5. If you’ve ever sat in a class taught in English and had to think “What language am I hearing?”
6. If you’ve ever lost 150 thousand dollars in a virtual margin call on the virtual stock market.
7. If you’ve ever accidentally started a nuclear war in Brazil or depleted the world’s oceans of their fish population.
8. If you’ve ever spent more than 8 hours in the DC airport. Twice.
9. If you’ve ever begun a question with the phrase “I was reading in the Wall Street Journal…”
10. If you’ve ever bragged that your new suit was made in China
Finally, If you’ve studied 20 subjects across 4 continents and traveled around the entire world in 432 days as part of your international business education…

Professionally Homemade

I found this amazing video of a guy biking through the song Prisoner of Society on Guitar Hero World Tour. (If that made no sense to you, then you need to take 3 and a half minutes and watch this video.)

For more on the video, you can read this guy's comment. As many of the nearly 1 million viewers noted, this video is good… a little TOO Good. Many YouTubers were immediately suspicious. Well, I first learned about the ad from Creativity.com, who was praising the work of Droga5, the agency that created it. So, yes, it was created by professional Ad Men. No, it was not shot by a group of GHWT loving kids in Indiana with a lot of free time on their hands, as we were deliberately meant to believe… but is that dishonest?

Another example is the band Boyce Avenue. The story is cliché and inspiring-- three brothers in Florida start recording cover songs on YouTube, quickly gather 3 million views and 1 million fans, then start recording their own stuff and now they are releasing multiple platinum-selling albums and going on a national tour. I saw the video. These guys are good… a little TOO Good. You be the judge.

The inventor of Murketing, Rob Walker points out that today’s consumers assert they are not influenced by the messaging of “the Man’s” corporate broadcast media nor the silver-coated brand imaging of Mad. Ave’s Ad Wizards. But all our consumer data reports that we are buying MORE than ever before and our purchasing is (even more) based on Branding and Perceived Value.

So, in conclusion, today’s consumers want to buy, they just don’t want to be sold to.

What this leaves us is companies manufacturing “Homemade” advertising. Professional advertisers and marketers are now turning their talents to making messaging that looks like it came from amateurs. That it was made by your peers. I add my own word to the marketing lexicon-

Promateurs. noun. def. - The ad agency that made Bike Hero, the recording label that created Boyce Avenue, the makers of LonelyGirl15, and others. Antonym – Amfessionals. def. – The makers of the Doritos Super Bowl commercials.

What Brand Authenticity is Not

A magical lesson in Brand Authenticity was learned this week by Johnson & Johnson: You can't fake it. My takeaway from this weekend's Twitter-Fueled Motrin Massacre over the "We Feel Your Pain" Ad is that people know when you don't know anything about them. The ad is here. More on my thesis below.

My wife, an official "baby-wearing" mother and Assoc. Editor at Pregnancy & Newborn magazine, saw the ad and laughed. She thought it was not very sensitive and not very well presented, but she could appreciate what they were going for.

J&J is a huge company with decades of experience in marketing. They helped create the system of running campaigns in front of test audiences and focus groups, so what happened this time? As Seth Godin points out, they treated this ad different because it was viral. Companies look at ads differently for the web than they do for broadcast media. And they should, but they don't know why...

Another case-in-point, a company called Celebrity Smile is trying to use viral to attract potential customers to their website. They created a fake blog about a mother who Wants to Whiten her Teeth that is so coated with insincerity that it is an insult to the internet-using populace. Faking a blog to draw "word-of-mouth" traffic to your site is a fast way to destroy any trust that could have been engendered by the idea of a real blog. It's like copying off the dumb kid in class, you're cheating and you're still going to fail.

An example of a really bad answer on a test question. Funny, but wrong.

And, just for laughs, here is the (fictitious) List of Ideas that Motrin Ditched before Going with the Baby-Wearing Ad.
I'm cutting and pasting my favorite...

3. I’ve always been a staunch supporter of abstinence as a birth control method. Then, right after I decided to run for Vice-President, my 16-year old daughter told me she was pregnant. Motrin: We Feel Your Pain.

The trick with viral is you have to be SO in touch with your audience, you have to already have SO much "authenticity," that your customers hear your voice as their own voice. Your audience has to know that you get them, otherwise they will suspect that you are mocking them or worse, condescending and alienating them. A company with strong branding does NOT own its brand, instead it recognizes that its brand is the property of its customers.

Brands that have done this right: Nike Sports, Mac, Converse Shoes, Weezer, Target

Brands that have failed to do this: Hurley, Microsoft, New Coke, Southwest Airlines, and now, Motrin. Feel free to add your own examples...

McMonopoly: "I'm Losin' It"

For those of you without your McCalendars handy, we are in Week 3 of the 2008 McDonald's Monopoly game. (If you don't know what this is about, you can educate yourself on the topic on your own time using the greatest reference known to man, wikipedia.org, then come back here and read the rest.)

For many of us Die-Hard monopoly fans (I use the 1st person plural, here) this is an exciting annual event where a classic American board game involving fake money and dumb luck is paired with the international icon of American sloth and gluttony. And big macs.

The biggest difference in McOpoly this year (that's mine, by the way, I just made it up but I am registering it as soon as I finish typing this) is that you can not only play it with the old-school paper tear-off "game pieces" tabby-things, you can also play online! Well, that and the grand prize is reduced from $5 million to a $1 million annuity paid out over 20 years, which, using the present value of an annuity formula:

PVoa = PMT [(1 - (1 / (1 + i)n)) / i]

We can determine to be, approximately, something much less than $1 million dollars. (Do your own math, I'm busy.)

All that being said, I am on my 24th consecutive day of eating only McDonald's food -but not just any food- you see, they've tied the tear-off paper pieces ONLY to what he wants you to buy, Big Mac, Large Fries, Large Coke, that kind of stuff. "He" being the clown, of course.

At any rate, I did a little searching to see why I haven't won yet, and I learned this bit of interesting knowledge: my odds of winning are actually “approximately 1 in 184,698,474,” To give that any sort of comparison, the oft-quoted odds of getting struck by lightning are 1 in 244,000. So, I am actually 75 and a half times MORE likely to get struck by lightning than to win the million dollar McOpoly® prize.

You see, the little paper bits are rigged. There's nothing random about it. They're all distributed "randomly" except for 1 piece of each set, the most famous being Boardwalk, of which there are 3. In the world. And don't fool yourself by thinking, Well, I can still win the online prize. That's rigged, too!

The same properties you can't win in "Real Life," namely the last property in each set listed alphabetically and Boardwalk, you can't win online. The code you put in on each paper bit to roll the virtual dice determines where you can land. The Clown has successfully taken all of the fun out of the fake money and dumb luck game that so many Americans have cherished.

In summary, with the 2008 McOpoly® Game, the only Real Winners are the people that did not realize the Game was happening, Collected no game pieces, did not pass Go, and did not endure the ultimate price of contest entry- 1 month of eating reheated burgers and greasy fries.
--Shawn Butler

Oh, and the attribution for the awesome McSticker above is that superhero of the blogosphere, Steve Sneeds. The equally awesome McJoker image is from a post on HALOLZ.com.

Heroes Season 3 = Season 1 Repeated

Ummm...

I kept thinking 1 thing as I watched the 2nd Episode of Season 3...

Have the writers already run out of ideas for powers?

I mean, we've got another guy that shoots fire, another guy that can miraculously heal, and another guy that can paint the future.

And About Monica's power... please see this article--> wwv.heroes.com/most-ridiculous-hero-power-ever-are-we-idiots?

I'm not alone in this sentiment.

A Heroes Authority, SmellyPirateHooker, said,

"Who is saying that the painter is just a rehash of season 1? This entire show is just a rehash of season 1. Someone time travels, sees a bleak future, and comes back to stop it and a painter makes absolute visions of the future that take all the suspense out of things. It's this show's MO."

I mean, come on, Tim Kring. You're what, 25 episodes into the series, and you're re-using powers like crazy?! To support this statement, I was forced to research and open up excel sheets. You jerks better appreciate this. Below, I present my findings...

Heroes Super-Power Repeats:

(Source: Wikipedia.org. Of course.)

Painting the Future: ·Isaac Mendez ·Usutu the African guy

Super Memory Skills:

·Charlie (who works at a Diner) ·Monica (who works at a Diner)

Pyrokinesis (Making Fire):

·Meredith (Claire's Mom) ·Flint (the Convict guy from Lvl 5)

(To distinguish these two, his is blue while hers is fire-colored)

Cellular Regeneration (Super Healing): ·Claire Bennet ·Adam Monroe

Telepathy: ·Matt Parkman ·And his Dad

Flying: ·Nathan Petrelli ·Claire's boyfriend, West

Collecting Other People's Powers: ·Peter Petrelli ·Sylar

And Now Let's Just be REALLY Honest...
Re-hashed Repeats of Already-Used Superhero Powers:

·The German Magnetic Guy = Magneto

·Claire and Kensei = Wolverine

·Parkman and his dad = Professor X

·Jesse the Convict = Banshee

·Claire's Mom = Human Torch

·Daphne = A female Flash

·Tracy Strauss = girl version of Ice Man

·Nathan Petrelli, West Rosen, & Niki Sanders = Are All Really Just Trying to Be Superman

Which reminds me of my un-published Season 2 take-away...

The only difference between Heroes in the Present and the Heroes in the Future = Hair Gel.

Hey Tim Kring, I got a great suggestion for your next Super Hero Power... How about when Mohinder gets angry, I mean REALLY angry, he grows larger, rips out of his shirt and gets super-strength! And he turns Green. --Shawn Butler

Shawn's Bail-Out Plan

Everybody's getting in on it! Bernanke has a plan. Paulson has a plan. McCain has a plan. Obama is working on a plan. Bush... well, I just hope Bush is working on anything. Ryan Peeler has a brilliant plan that will both inject the economy with cash and determine the next president.

Even those Libertarian Madison Avenue-types are getting onboard the Bail-Out planning bus, albeit for different reasons:
But don't worry, even ACTUAL recession won't reduce the Ad Industry's precious consumer spending, let alone RUMORS of recession.

Remember that spike 9 days ago when your mutual fund bounced back and things didn't look so bad? What the NYTimes reported as "the stock market soar[ing] last week on rumors that there would be a bailout." RUMORS, people. Stay with me, here.

And this morning, Goldman shares jumped back towards their pre-Lehman Brothers price just on rumors of Warren Buffet's $5 billion or $10 billion dollar investment. Again, RUMORS.

So JEC Chairman Chuck Schumer (Sen. D-NY) says "Americans are furious" about the price tag on the current plan for bail-out. The people are getting angry--furious--but absolutely nothing has been done, yet. So far it's just talk. Just RUMORS that things are going bad, RUMORS that things are going to get worse.

So, if the largest obstacle to approving the bail-out is the price tag and the strongest force on the US economy today is the rumor mill, I propose a 100% Free Plan to bolster the economy, save the struggling markets and stimulate America's move back to a happy, ignorant, credit-based, stable financial economy.

We need to start the rumor that everything is going great. I recommend it start with a speech from the White House-- George Bush puts one arm around McCain and another around Obama and he tells the cameras that "They'd miscalculated. Bernanke did his math wrong. Everything's good. Going great."

Then we shoot this via satellites and internet, and of course, YouTube, over to Europe and Asia and they hear that the US economy is fine, that the "crisis" was just a "bank error," and it renews the confidence of global financial markets who are quick to swoop up the deals of the weakened dollar, buying more Converse shoes and Michelin tires.

Finally, I suggest we get some people on megaphones to stand around on Wall Street and read government reports on how much more ethanol fuel we produced, how many more pairs of boots, and how much higher our standard of living is compared to years past. We could put a few Squeelers right on the steps of the Capitol building. Just to remind everybody that times are good and that you're not really in as much debt as you think you are.

Either that, or admit that the threat of recession and the entire subprime mortgage crisis was a trick to get Sen. McCain out of Friday night's debate with Sen. Obama.

But more importantly: The Browns are gonna go with Anderson again this week. Anderson! Let's just say we're a country that loves a losing streak.

Bernanke Warns of Sinking US Economy

Meanwhile, the world of South American consumer goods is rocking out!



If your day was going at all bad, this will cheer you up.

The song Microdancing by Babasónicos of Argentina.

Happy and Awesome.

The Spanish Lyrics and their Translation (by Shawn)

Si te llevo de favor

If I like you and we go out

me prometes que esta vez

do you promise me that this time

no vas a arruinar la fiesta?

you are not going to ruin the celebration?

Apretados Tightened (or Tense)

Microdancing

No esperes nada de mí

Don't expect anything from me.
No esperes nada de mí

Apretados Microdancing

Si de onda te acompaño

If it happens that I acompany you

a salir esta vez

to go out this time

no me vas a dar vergüenza?

you are not going to make me embarassed?

Haciendo lo que más me gusta.

I'm doing what I like most.