The Value of Being Amateur

I recently wrote about professionally-produced videos and music being passed off on YouTube as amateur work and I labeled it "Promateur" creation. I also labeled it as "Inauthentic."

This morning, Seth Godin wrote that there are four ways to offer professional quality service to clients in the marketing business:

1. Hire a professional.
2. Be as good as a professional.
3. Realize that professional-quality work is not required or available and merely come close.
4. Do work that a professional wouldn't dare do, and use this as an advantage.

What Seth is talking about in number 4 is what I called an "Amfessional," and this is an exciting concept. An Amfessional is the person that is doing something that would normally be done by a professional and doing it at the professional level because he or she loves it. It's the MySpace fan site that has more friends than the Athletes own page. It's the YouTube video that is getting more views than the TV ad. In the past, Amateur Work was looked at as shoddy and second-rate. But today is the day of the Amfessional.

Because of advances in technology and the availability of professional-level production and editing tools (i.e. PhotoShop, Final Cut, DreamWeaver) the non-pro "regular guy" can now create and interact at the professional level. And now, more than ever, the mainstream audience respects and assigns value to work at this level. Watch as the model is reversed in businesses where, instead of hiring a spokesperson and trying to create a brand around them (Nike's Michael Jordan, the Snapple Lady) brands are finding individual fans that live their brand and then bringing them onboard (Microsoft's I'm a PC, Coke Zero's NCAA Fans, Jared for Subway).

Watch as Target adds more and more Mompreneur brands and hand-made boutique items on their shelves and erodes Wal-Mart's annual sales of store brands and imports. Watch as the heavy-consuming 12-17 year-old category moves from stocking their ipods with big label movies and music and creates playlists of homemade videos and songs from their friends and connections.

Corporations and Marketers right now are not giving us what we want: Authenticity. In a few more years, maybe they'll get it, but right now is a perfect time for the person in the trenches-- that is closest to the product, the brand, the experience-- to create the meaning for the product his or herself. Now is the time of the Amfessional.

Globalization's Patent Medicine

Translation Services are today’s Snake Oil and Magic Dust. I have just completed an over 15-hour translation project turning this company's over 75 product descriptions from English into the material for a Spanish/Latin America Catalog. About half of that time was spent with a Native-speaker who is also an industry-insider. At the completion of our translation, I still feel like there may be some confusing descriptions, but at least I've straightened out my terms for "pan" and "tray." You see, the trick in translating Industry-Specific terms, is that even when you have an exactly-right literal translation, it can still be utter nonsense to your expert readers.

So, a Translation Service offers translation into German and is doing the same translation that I just completed, but has no industry experience. She says she has access to an engineer that she uses as a resource to improve the accuracy of her translating. She states that it took 7 hours for the first 2 pages of the document (out of 8 total) and claims it will take 40 to 50 hours to complete the translation. There is no reason given for this time estimate. We pay by the hour.

We have no way of checking that the translation she has provided so far is correct or of verifying that it has taken her as long as she claims. Essentially, our options are:
1) to allow her as much time as she estimates and pay her as much as she requests,
2) to bargain and negotiate based solely on my experience that the Spanish took 1/5 the time she is estimating (and still no guarantee that she is providing usable translation),
3) to find another source that is somehow verifiable and perhaps works faster/cheaper.

She has us at her mercy. Basically, we are going to take whatever she gives us, and we are going to pay her whatever she asks. It's Doc Terminus' Magic Dragon Elixir. The only way to test it is to try it. And if we get back pages full of German words, we have to go ahead and pay her. If only we had someone that knew our industry and was fluent in German?

In October we are going to begin sales into France. We don't speak that language either...

Digital Convergence

In the years of Thomas Edison, the business model of the motion pictures industry was vertically integrated and tightly controlled among a very few. The original inventors of the technology joined together and created a single trust called the Motion Picture Patents Company (MPPC) in 1908. From this time up until the Paramount Decision of 1948 when government regulatory forces broke up the tight vertical integration between content production and distribution, the industry was dominated by a few giant corporations exercising oligopolistic powers.

The Value Chain for this industry was a closely controlled, proprietary vertically-integrated monopoly. All the components: production, distribution, and exhibition were under the control of the studios themselves. This allowed them to engage in several practices including block and blind booking before these were deemed illegal in regulatory decisions by the federal government.

The introduction of Television had a powerful effect on the Business Model of the Movie Industry. Initially, television broadcasting was seen as a threat to the Movie Industry and its programming was a new competitor for the already declining attention of the film audience. However, by the early 1950s, the film studios recognized that the new technology was benefitting them. Past opinions aside, they did not hesitate to take advantage of a secondary market for their products, selling their extensive libraries for Television exhibition.

The arrival of the Videocassette Recorder (VCR) created another lash of retaliation from the Movie Industry. The technology, both Betamax and Video Home System (VHS), was met by a vehement lawsuit which, although taken all the way to the Supreme Court, proved ineffective. The Betamax Case of 1984 essentially paved the road for the introduction of new distribution technologies that were to come. As with television, the existing industries quickly realized that rather than fighting the technology change, they could have been profitting from it. Again they had found themselves in a legal battle against an alternative, and lucrative, new distribution channel. Direct sales of films to VCR owners quickly gave way to video sales to Rental Stores, creating the two-tiered pricing system that is still utilized with the introduction of DVD technology. With a 40 to 60 percent split of the rental revenues, the Home Entertainment category is now the most profitable segment for the Motion Picture industry.

The internet was met with similar trepidation. As though struck with the same inexplicable amnesia that repeatedly appears in their plotlines, the Film Industry completely ignores their history and continues to view technological advancement as a threat. The big 6: Disney, Sony Pictures, Paramount Viacom, Fox News Corp, NBC Universal and Time Warner, joined together to form the Motion Picture Association of America (MPAA). In an organization that bears the very same traits that led to government antitrust intervention a century ago, the major Hollywood studios have again united to create closed standards that hinder competition. Together with a similar organization in the music industry, the Recording Industry Association of America (RIAA), the MPAA exerts a concerted effort to find and prosecute internet-based piracy and file sharing. In place of embracing these technological advancements and evolving complementary technologies to generate greater profits, like the billion dollar online film business being operated by early-adapter Blockbuster.com, the motion picture industry is again seeking legal insulation against the natural progress of their industry.

I see two possible scenarios for the Motion Picture Industry in the next 5 years. One, it will succeed as it has never before in controlling the distribution and exhibition of its products. This will undoubtedly follow a multi-year court hearing and perhaps several appeals that will be costly not to the media corporations, but to the consumers who are subpoenaed for testimony for or against the practices condemned. Afterwards, movie industry products like HD DVD and Blu-ray will have multiple layers of encryption to prevent copyright infringement. Movie theaters will be equipped with state-of-the-art biometric security to prevent movie-goers from “movie hopping” within the theater. Blockbuster will require a password, DNA sample, and a large cash deposit prior to releasing any media for rental. The internet will be laced with information-eating viruses that seek out unlicensed copyrighted materials on civilian computers, erasing it and signaling the Ministry of Truth to prevent any further crimethink. Meanwhile, independent filmmakers will capitalize on the benefits of unsolicited word-of-mouth product marketing facilitated by a peer-driven audience base of information sharers to create the future blockbuster films with zero dollar marketing budgets.

Or the second scenario, where the lessons of cooperation and compatibility push the Motion Picture Industry to adapt to a digitally enabled consumer society. They evolve their product offerings into a format that takes advantage of the rapid file sharing capabilities of the continually broadening internet. The MPAA will pioneer the technology of degradable digital, where all digital files have a shelf life before evaporating into zeroes and ones. This becomes the new standard format for movie viewing, people watching degradable digital on their cell phones, ipods, laptops, and home theaters. Independent filmmakers and Hollywood studios both make giant amounts of money from the now much larger consumer pie as we watch the multiplex theater go the way of the opera house, becoming a quaint experience where parents take children for a night of nostalgia and pay premium prices. A new market of Film Viewing Houses emerge after the pattern of IMAX theaters, targeting the Audio/Videophiles who are seeking the “Ultimate” in film-viewing experience. Formal Standard Setting becomes secondary to a spirit of innovation so that the “Best” technological advancements can come to the forefront, with the understanding that the whole industry will benefit from an increased interest facilitated by an improved customer experience. Movie-making will follow in the direction that television and internet are now going. The consumer, not the seller, determine the content and usage practices.

These ideas may be a little far-fetched, but they stem from lessons that history has taught in the areas of electric current, telecommunications, and long-distance travel. Businesses that will continue to succeed are businesses that focus on the benefits they are providing to customers and which are capable of adapting their own business model to follow the advancement of technology as it realigns itself with that overarching goal. Media and delivery channels will continue to change, but creating a relationship of trust with your customer base will assure financial success and maximize long-term shareholder value. --Shawn Butler

Indians and iPods

Many of you have already found this. This image was taken from space of a hill that looks a lot like A Native American Listening to His iPod. Google Inc.-- the same company that gives us Google.com, Blogger.com, Google Moon, and a host of other fun things I use everyday provides Google Maps for Free. This site is great fun, inspiring Andy Samburg to call it "the best. . . Double True." But I want to tell you that there are things to do on GoogleMaps even after you're done finding your house, your job, and cyber-stalking your exes from Global Satelites.

Google Sightseeing is one of many spin-off sights where people are posting the funny stuff they find as they mouse all over the planet. Sightings of UFOs and monsters, as well as rumors of amassing armies on the Chinese-India border abound, complete with KML coordinates and clickable photos. Here are some other funny sights at Haha.nu. Including the boy who built his own Location Balloon.

Fast Company labels Google (NASDAQ:GOOG) as an "authentic" brand and calls it "purpose-driven." Google is not humble about this, boasting a corporate philosophy that they "organize the world's information and make it universally accessible and useful." Deeper into their homepage I found this: "You can make money without doing evil," and, "Work should be challenging and the challenge should be fun." Busy, busy.

Company shares today trade at $487.11, way down from their high at $513 in Nov, but still well above the market's avg. share price-- I'm predicting a split this summer, like my YUM shares! I think we should all pitch in, buy Google stock, and drive up this share price! (NOTE: The writer is not qualified to give stock advice or counsel, as he knows next-to-nothing about any of this stuff.)

Midway through writing this post, I realized how much Google really does for me to make our modern, internet-facilitated world a better place. Thanks Google! Good luck on your mission of taking over the world! --Shawn Butler

Encyclopedia of Life, the Universe, and Everything

Now I'm ALL about Ambition. Biting off more than one can chew is just one of the many pleasures of this thing we call "Sentient Existence," but this guy is just abusing the privilege.

Edward Osborne Wilson is an American Scientist, a myrmecologist to be exact, who has a lofty goal. He grew up in Mobile, Alabama, earned his Eagle Scout award, and loved watching ants. Nothing spectacular, except that he earned his Ph.D. in "Ant Studies" from Harvard.

And so we see that the User Contributed Content of the Wiki-Economic Age has a new catalyst. Dr. Wilson is proposing to harness Web 2.0 to accomplish the online cataloging of the earth's known species. 1.8 million of them, to be precise. And still counting. I wish him well, but am reminded that I have not yet finished the job of cataloging products for Medline Apparel, and they only have 100,000 "species." Hmmm... Maybe I can open source this one. Anyone interested in the Collaborative Authoring of a Healthcare Pamphlet, let me know.



For More Info on This, You've Got to Check Out the Shear Scope of this Project: Click this for his website's demo pages Or simply wander your way over to the homepage http://www.eol.org

There is an additional 24 minute YouTube Clip of him discussing his vision at the award ceremony for Technology Entertainment Design, but I am all about short-attention span news postings. So you'll have to click to that place by yourself. Here's the link, though. E.O. Wilson Accepts his 2007 TED Prize
You're welcome. --Shawn Butler