No, You Rock, Seth Godin!

This morning, Seth Godin posted this:

You rock

This is deceptive.

You don't rock all the time. No one does. No one is a rock star, superstar, world-changing artist all the time. In fact, it's a self-defeating goal. You can't do it.

No, but you might rock five minutes a day.

Five minutes to write a blog post that changes everything, or five minutes to deliver an act of generosity that changes someone. Five minutes to invent a great new feature, or five minutes to teach a groundbreaking skill in a way that no one ever thought of before. Five minutes to tell the truth (or hear the truth).

Five minutes a day you might do exceptional work, remarkable work, work that matters. Five minutes a day you might defeat the lizard brain long enough to stand up and make a difference.

And five minutes of rocking would be enough, because it would be five minutes more than just about anyone else.

It is a great example of the quick shots of inspirational adrenaline that Seth scribbles out nearly every day (sometimes multiple times a day) on his blog. But I would amend his wise words just in the slightest and add emphasis to one line in particular.

First, the amendment. I don't think five minutes is enough. I also believe that we are capable of much more than that. I appreciate that Seth is letting us off easy, but I personally feel that I can work in flow for between 30 minutes to 2 hours almost every day. For more on Flow, a brilliant practice that you should be bringing into your business life, you can go here.

Now for the emphasis. He says that a potential great work is "to deliver an act of generosity that changes someone." I say that the greatest work you can do is lift another person with your generosity. I would emphasize Seth's point that the work you do in a day is measured by the people you can effect.

If you are in business, your output of a product or service is only as good as the positive change it creates in the lives of your customers. But you, as a human, are also only as good as the positive change you are directly making in the lives of your people. Your employees, your co-workers, your family and friends should all end each day feeling appreciated and fulfilled, bettered for having passed through another day of trials, growth and human interaction.

And that typically takes you just a little longer than five minutes.

Social Networking Existed Before LinkedIn and Facebook

This Blog is a Repost from My New Blog Here. Go Here for the Original.

I love social media sites. I spend entirely too much time on LinkedIn, Facebook and Twitter... especially Twitter, but I want to establish a clear distinction between social media sites and social networking.

“Social Media” is the term that generally groups together websites where the majority of content is created by the users. Typically they use log-ins, account names and personal profiles to connect people and focus on the “interactive” elements that have been key to the web 2.0 progression. We think of sites like Twitter, YouTube, Facebook and Flickr. But "Social Networking" existed long before Web 2.0.

Mankind is a social animal with a long tradition of societal interdependence. Ashton Kutcher, the self-appointed champion of the Social Web, recently said:

“[H]uman beings are born not able to even sustain themselves, so at the end of the day, if you ultimately did something in your life that was great, you at least owe your mom.” –Ashton Kutcher from AK FTW, SKY Magazine, Feb. 2010.

Social Networking is the normal and timeless practice of making connections and helping people out. Using technology to facilitate these contacts makes it easier and more efficient, but just as in the past, "It’s not about the number of contacts you have; it’s how you use them."

Another great quote about the effectiveness of this new tool today and its potential in the future comes from one of the all time greats in peer-to-peer marketing, Seth Godin:

“Social media is either a time-wasting, wool-gathering, yak-shaving waste of effort or, perhaps, just maybe, it’s a crack in the wall between you and the rest of the world. It’s a choice” –Seth Godin

Make your choice. Use your tools wisely.

5 Signs You're Using Social Media Wrong

This is a reposting of my original guest blog written for GreenBuzzAgency.com.

Have you ever walked into the middle of a conversation and suddenly had the awkward feeling that everyone was talking about you?

Motrin has. About a year ago, they became a trending topic on Twitter when Moms, one of their key customer groups, were talking about the insensitivity the company displayed in arecent ad campaign. The consumers summed up Motrin and its use of social media this way: “They don’t get it.”

One year later, we see Motrin exerting an active presence on Twitter and other social media sites and doggedly determined to become “Part of the Conversation” rather than the “Topic of It.”

But just “Being” on social media does not necessarily mean you are “Doing it Right.”

As someone who helps companies wade into the social media waters, but do it in a way that is authentic and in alignment with their brand, I have picked up on a few red flags that I would like to pass along. I call it:

The 5 Ways to Know if You’re Using Social Media Wrong

1) Your Twitter page reads like the CNN ticker. Social media is NOT the place to post your newsfeed! That has become a staple of many homepages, where it is ideal for SEO bots that are scouring the web for updates and new content. But social media is about interaction and one-to-one contact. Nothing says “impersonal faceless corporate entity” like following your favorite brand on Twitter and receiving the Tweet “Thanks for following us. For more information, visit our website.”

2) Your company Facebook friends are also your kids’ Facebook friends. Like any marketing initiative, social media campaigns should be targeting Quality over Quantity. With more than 370 million users, chances are that you have actual customers on Facebook. A simple step many companies overlook is the proactive promotion of their social media sites to gain targeted customers and build relationships with them. Do not let it become a web-based popularity contest where every fan, follower and contact is weighted equally.

3) Your Social Media Marketing is something you’ve assigned to the Interns.Successful marketing campaigns always stem from being integrated across the company. That requires buy-in from the top down! I get very nervous when an executive tells me the company is already on “MyFace” or “SpaceBook.” Too many execs think that new technology is beneath them and refuse to take the initiative in learning what it can do for their business.

4) It Doesn’t Seem Like Your Social Media Profile is “Doing Anything.” Although social media functions in areas like SEO and PR, it is, at heart, a marketing device. And somewhere along the lines, people have forgotten that marketing’s job is to create sales. Which means that social media should be attached to business objectives! That actually generate revenue! A strong advantage of social media over traditional marketing vehicles is its built-in trackability. There are great tools out there to set goals and determine ROI on any social media marketing efforts.

5) You tried social media and it didn’t work for you. I have heard more than my share of marketers explaining, “It detracted from our messaging” or “It’s not a good fit for us.” 9 out of 9 times, what they’re really saying is they didn’t like it or understand it, they didn’t integrate it into an overall marketing campaign and they got tired or bored of it after a few half-hearted attempts. My favorite is when I later find out that the boss’ 16-year-old niece put them on Facebook. I’ll be the first to admit that for many companies, a Facebook Fanpage makes zero sense–so don’t waste your time. But you are missing valuable customer insight if you are not monitoring these powerful online conversations. Effective use of social media, like traditional media campaigns, requires an intelligent strategy tied to real world objectives, executed consistently over a long period of time.

If these all made perfect sense to you, congratulations, you are among those who “Get it” in the new media environment. If any of these sound like you or your company, I would encourage you to re-evaluate what you are doing or who you’ve put in charge of it. Like so much in life, there is more to success than just “being there.”

Shawn Butler is a campaign strategist at Relevant Social Media based in Atlanta. You can contact him at Shawn@RelevantSocialMedia.com.

Also: Interesting related reading from Jeremiah Owyang, Altimeter Group
“A Chronology of Brands that Got Punk’d by Social Media”

Economic Support for Why You Should Own A Brothel

The full title is very long, but funny in a “pick it up off the shelf and show your friend to get a laugh” marketable way. SuperFreakonomics: Global Cooling, Patriotic Prostitutes, and Why Suicide Bombers Should Buy Life Insurance by Steven Levitt and Stephen Dubner.

Levitt, the economist and presumably “the source” for the material again pairs up with Dubner, the storyteller, to rekindle the magic they made together four years before with Freakonomics: A Rogue Economist Explores the Hidden Side of Everything. I loved Freakonomics. It was, in so many ways, the right book at the right time. Like lightning striking, many factors came together to create the perfect conditions for a dramatic effect. Freakonomics published on the heels of Gladwell’s counter-intuitive bestseller, Blink, into a general resurgence of interest in pop psychology and pseudo-educational non-fiction.

Levitt and Dubner grabbed some literary headlines with their sensational, statistically-based assertions, including the deliberate counter-argument to Gladwell’s explanation of decreased crime covered in The Tipping Point. They had a lot of fun, fresh and surprising discoveries that were shared in a punchy and “radio-friendly” way that is a tribute to Dubner’s writing ability—he was able to convert Umberto Eco into Dan Brown. The masses could enjoy Freakonomics.

But like the old adage about lightning striking, Superfreakonomics is a miss. UNLESS you are looking for financial data to support your transition from your current career into the thriving industry of High-Paid Escort Service Providers. In which case, the first 55 pages are a “must read.” In these pages, a world-renowned economist will explain to you that prostitution is not about buying sex, but really about limited suppliers seeking to satisfy a decreasing demand for a price inelastic service. It is virtually a cut-and-paste business proposal for you to take your Brothel plan to the investors for your A round.

Another great contribution of the book is the mathematical comparison of the effectiveness of a pimp to that of a real estate agent in marketing the availability of a particular product or service, yielding the equation: Pimpact > Rimpact

Again, if you have the time and interest to learn more about effectively selling yourself on the street at an hourly rate, this book is for you. If this does not currently align with your career goals, borrow it and read chapter 5 about global cooling, as this will be the water-cooler topic sometime in the near future where you can impress your friends.

My rating for the book is 20,000 otherwise stable housewives turned drug addicted prostitutes because of inalterable economic incentives out of a possible 50,000 otherwise stable housewives turned drug addicted prostitutes because of inalterable economic incentives.

And my summary statement is: “Levitt and Dubner’s Superfreakonomics: Rather than a Sequel to the Original and Uncanny Economic Stories We Presented in Freakonomics, We’ve Created a Dry Scientific Journal of What Other Economists are Studying and Passing Off as Pop Psychology. With a Bonus Guide on How to Start Your Own Business as a High Paid Escort Including Suggested Services and Hourly Rates.”

Also, in my extensive research for this blog (i.e.- "reading wikipedia"), I learned they are making a film adaptation of the first book. This will be bad. I look forward to writing another Inexpert Review in the future, apparently sometime around August 2010.

Tony Hawk Wants to be Your Friend

Are you lonely? Unpopular? Looking for a world-famous, professional athlete to hang out with? Do you have a couple of extra grand you're willing to spend for a friend? Then Keep Reading!

For $2,000, professional skateboarder and videogame character Tony Hawk will call you, answer any question you have or change the outgoing message on your voicemail. For a little more, he will go Go-Kart racing with you, play mini golf, escort you to Disneyland, or even show up at your school.

From his website http://www.tonyhawkexperience.com/
“For the first time ever, you can spend the day with Tony Hawk and his friends in some of the most unique places. The Tony Hawk Experience is your exclusive opportunity to have a personal experience with you and your friends with the world's most famous action sports figure and to benefit the Tony Hawk Foundation while you do it.”

This is Genius! Professional athletes and celebrities have been doing things like this for years. It is typically labeled under something foggy like "Guest Appearance," includes a hefty appearance fee, and is trafficked through their agent. But most people don't know about it or think of it. The brilliance behind what Tony Hawk is doing is that it is posted as a prominent link on his website. He is putting it right out in front of his audience! Hawk recognizes that fame is directly tied to having fans, and he is offering himself up to those fans in the places they spend the most time - the internet.

Tony Hawk's online popularity, augmented by the release of his 11th video game title, is evidenced by his more than 1.4 million Twitter followers, ranking him 24th most popular on the site. It is the old maxim of "Go Where Your Fans Are" and he is using his fame to augment his fame. The more kids that can afford his phone calls and Go Kart races, the more people will be buzzing about him online, the more video games he will sell, and the more kids will pay for his phone calls and Go Kart races. It's a vicious circle.

My favorite is this for $75,000 - “I will pick you up at LAX in my 620hp Jeep SRT and we will visit cliché tourist spots” around L.A. That's a bargain, folks. I would charge you at least twice that and I'd pick you up in a Honda Accord.

A True Universal Profile

Uh-oh for the King and Queen of Social Media Sites, now Google is looking for a non-proprietary way for people to join and create social networks. In the article Google Wants To Be Your Universal Profile Too..., Stan Schroeder explains how Google's “Friend Connect” service will make online profiles completely portable.

Here's Google's own explanatory video and Schroeder's definition:


"Friend Connect is a tool which enables any website owner to add some code to their site and get a number of social features. You know, all that stuff you usually can’t be bothered to install plugins for: user registration, invites, members gallery, reviews, message posting, and - most importantly - third party OpenSocial apps.

In practice, this means that anyone will be able to log in, for example, with their OpenID on some blog, and converse with their Gtalk, Facbeook, or Plaxo friends. The web as a platform, it’s finally happening, folks."

The idea of an Open Web is not without opposition. Zuckerburg's Facebook again shows its monopolistic bent by obstructing Google's initial launch of the service. So, in the battle to control the newest online medium, while Facebook and MySpace square-off over proprietary profile info, Google leaps both by creating a universal profile open app. The future of social media may be in another Google mashup. To truly achieve the effect of rubbing their noses in it, I think they should call it "MyFace" or "SpaceBook".

The Future of Social Networking Sites

The Future of Social Networking Sites is that most of the Social Networking Sites Have No Future. MySpace and Facebook have battled for new users, climbing up the demographic food chain. MySpace has struggled to hide the migration of their user-base over to Zuckerburg's much more hip interactive site. All the while, the giants of online have been eyeing the now-established online phenom and have plotted their own fast-track into the social media cash pool.

VS.

Much like XM and Sirius, this will become a market where only one can survive. Social media users have watched as the two majors, MySpace and Facebook, each reporting over 65 million U.S. monthly viewers, revamped their user profiles and interactive applications into a strikingly similar format. Both now incorporate FriendFeeds, both incorporate (limited) customizable layout options, and both feature a Twitter-like status update.

Facebook boldly steps towards the next obvious plateau in social media networks, the Universal Profile. Rather than creating multiple individual profiles or even cutting and pasting your favorite quotes, pictures, and About Me's from one site to the next, you will be able to create one profile and export it across platforms. Right now, Facebook only offers this feature with "partner sites" (see highlight), but soon it will have to expand the service to their top competitors, like MySpace, Bebo and Google's Orkut.



What Facebook says about its new Exportable Profile:
Real Identity
Facebook users represent themselves with their real names and real identities. With Facebook Connect, users can bring their real identity information with them wherever they go on the Web, including: basic profile information, profile picture, name, friends, photos, events, groups, and more.


Friend Linking
People count on Facebook to stay connected to their friends and family. With Facebook Connect, they can take their friends with them wherever they go on the Web. Developers can add rich social context to their sites. Developers even can dynamically show which of their Facebook friends already have accounts on their sites.

Who You Need to Run a Company

I have heard it too many times to even know if this needs sourced, but you need three things to run a successful company:

1. The Right People
2. Product(s)/Service(s) that Customers Want
3. Customers

Although all three are worthy of a blog post (and have been written about ad nauseum) I want to write my current ideas on the 1st one. Who are the Right People?

I believe that every company really needs people who fill these five roles:

• Idea Guy
• Legal Guy
• Numbers Guy
• Sales Guy
• Get Stuff Done Guy

Now, I don't believe these need to be five different guys (or even "guys" at all, so don't get hung up on the gender-specific pronoun, obviously these can be girls, too). What I DO believe is that these skill sets need to be represented in the company leadership or out-sourced to someone that can handle it competently. Here is what each role should be bringing to the table:

Idea Guy needs to have strategic long-term thinking. This would be a Marketing or Strategic Planning title at a big company. Someone with vision and lots of imagination. He sees opportunities in places that other people haven't even thought to look. When you're like, "What about an online video contest?" he's already saying "And they can call in on their mobile phones and vote for their favorites-- for $1.99 per call. Bam! Digital revenue stream."

Legal Guy needs to love the law. He gets fired up about reading contracts, licensing, intellectual property ins-and-outs and any print smaller than 10 point font. Legal documents, IP/patents, and law suits are a common part of business today, so someone at your company needs to love it. LOVE IT!

Numbers Guy should also be Spreadsheet Guy. He doesn't just like tables, charts and numbers, he has general ledgers printed on his bedsheets. This guy understands that money is making money even when it isn't creating revenue from assets. He does percentages and long-division in his head, can give your company's current cost per sale ratio in his sleep, and feels physical pleasure when the monthly account balances just right.

Sales Guy is your best friend and your worst enemy. He knows everyone and would rather be on the phone or in a meeting than working alone on his projects. Don't ask him to do paper work, just let him create relationships and get other people excited about what your company does. The people who are best at this are True Rainmakers, not salesman-types looking for a quick deal or taking advantage of customers.

Get Stuff Done Guy is the Executor. It needs done, he finds a way to get it done. He is to a Gantt Chart as a 13-year-old girl is to WhateverLife. Put him in charge of your projects, your staff or your whole company and he will make sure it all gets done within scope, on time and under budget. Do you need to have a presence at a trade show in Albuquerque in 3 days? Give it to this guy and get out of the way.

In this essay by Paul Graham, he refers to Good People as "Animals" and illustrates them as: "A salesperson who just won't take no for an answer; a hacker who will stay up till 4:00 AM rather than go to bed leaving code with a bug in it; a PR person who will cold-call New York Times reporters on their cell phones; a graphic designer who feels physical pain when something is two millimeters out of place."

I think he's on the right track. I would call these people Passionate, but that's because I'm a soft/squishy Idea Guy and not a hardline Sales Guy or a straight-shooting Numbers Guy.

Marketing and Passion

Yesterday a co-worker asked me how I became so passionate about marketing. The answer to the "How" question was rather boring: 4 years in undergrad, 2 masters programs, 5 years in corporate marketing with brands like Home Depot, Rubbermaid and Georgia-Pacific...

But the interesting answer is to the question he didn't ask: "Why am I so passionate about marketing?" Here is my answer to the unasked question:

- Because I love the psychology of buying; answering "Why do we purchase the things we do?" and "What makes this non-necessity item more desirable than another?"

- Because the symbols of the products and services we buy become more important than the Prod/Svcs themselves.

- Because "Consuming" is today's Socio-political Religion. Like the Ancient Greek, who identified a fellow worshipper of Athena by the image of an owl or an olive branch, today's Versace-wearer or Porsche-driver can quickly identify others of similar lifestyle and belief system.

- Because we are living in the era of the shift from Professional Advertising to Authentic Promoting. This excites me to no end. I have blogged before that consumers are no longer waiting around for Madison Avenue to identify the next must-have product, as they did four decades ago. Today, we each turn to our peers, to other people that we know and like--that we identify with--to gather opinions on the products that we choose to purchase.

Seth Godin said yesterday: "It's quite possible that the era of the professional reviewer is over. No longer can a single individual (except maybe Oprah) make a movie, a restaurant or a book into a hit or a dud. Not only can an influential blogger sell thousands of books, she can spread an idea that reaches others, influencing not just the reader, but the people who read that person's blog or tweets."

No Bastilles are being stormed and no shots will be fired, but there is a revolution occuring in the way and reason that we purchase and consume. Rather we are informed or not, rather we are proactive or not, we will all be a part of this. That is exciting. For me, that is something I can get passionate about.

Shawn's Graduation Speech

Shawn’s Graduation Speech for the GSU
Global Partners MBA Class of 2008

The four things I learned from my MBA program.

1. I’ve developed a physical dependency on PowerPoint.
2. I learned a new language.
3. I learned that anything worth learning can be conveyed in a chart
4. I learned to take existing models, charts, concepts and ideas and apply them to new sets of data.

I have elected to not simply tell you about these new competencies, but also to demonstrate them to you during the course of this speech. Item number one, my adeptness at PowerPoint that has been carefully honed over the course of the program, is best illustrated by the creation of this presentation. Number two is that I have learned a new language. To enter the global partners program, it is a prerequisite to know another language besides English. We were told that this was so that we would be able to quickly adapt and understand in the cultures and countries that we visited as part of the program. But we were lied to.

The REAL reason is that our professors wanted to make sure we would be able to learn a brand new language: the language of business. As MBA students, we have learned a brand new language, complete with its own vocabulary. I apologize to those who are in attendance who have not yet learned this language, because I would like to deliver the next segment of my speech in b-school-ese.

“4Q and 1600 ICH ago,
We determined that the FV of our WACC
Could be improved by exchanging CA for FA
and leveraging our IP.

After a SWOT analysis of our OTB,
We chose an MBA with GSU in the program called GP.
In Oct. 07 in CS 600, the Cof’08 began.
We met P-Y and KDL. And also Robin M.

We learned Econ and Pol Strat, Comm Dip and Int Bus,
Bus Law and Bus Mark, and Cost and Info Sys
In our IT class we read how HDVD
Would go DOA thanks to PS3
And in P-Y’s Ops class at IAE
We learned to streamline Mfg using JIT

We saw RDJ and flew to CDG
We changed our USD into RMB
In PRC we toured the BOG,
Then grabbed some US food at MickeyD’s

After all that, we’re back at GSU
Here in ATL with 1 thing to do,
To cross the stage and receive our degrees
And add 3 new letters to our CVs.”

The third thing that I learned was that anything worth learning can, and SHOULD, be communicated quickly and easily with a graph or chart. I would like to demonstrate the truth of that too you with a few examples.
· A Pie Chart About Pie
· A SWOT Analysis of the SWAT
· The f(x) = excitement x effort
· The Brown Cloud and
· The Classic Marketing Matrix

The fourth thing that I learned was how to apply existing models and analysis to new data sets to reveal new patterns and models. I feel that this skill can be accurately demonstration by taking the comedic model of Jeff Foxworthy’s “You Might Be a Redneck” and applying it to our own particular data set.

You might be a GPMBA…
1. If you’ve ever tried to calculate your student loan debt in Euros.
2. If you know the right way to pronounce “Strategy” and “Tactic”
3. If you’ve ever used the word “widget” to describe a theoretical product line.
Or if you’ve ever looked up the translation for “widget” in French or Portuguese.
4. If you’ve ever checked with a fellow student to know not only what class you have tomorrow, but what country it’s in.
5. If you’ve ever sat in a class taught in English and had to think “What language am I hearing?”
6. If you’ve ever lost 150 thousand dollars in a virtual margin call on the virtual stock market.
7. If you’ve ever accidentally started a nuclear war in Brazil or depleted the world’s oceans of their fish population.
8. If you’ve ever spent more than 8 hours in the DC airport. Twice.
9. If you’ve ever begun a question with the phrase “I was reading in the Wall Street Journal…”
10. If you’ve ever bragged that your new suit was made in China
Finally, If you’ve studied 20 subjects across 4 continents and traveled around the entire world in 432 days as part of your international business education…

McMonopoly: "I'm Losin' It"

For those of you without your McCalendars handy, we are in Week 3 of the 2008 McDonald's Monopoly game. (If you don't know what this is about, you can educate yourself on the topic on your own time using the greatest reference known to man, wikipedia.org, then come back here and read the rest.)

For many of us Die-Hard monopoly fans (I use the 1st person plural, here) this is an exciting annual event where a classic American board game involving fake money and dumb luck is paired with the international icon of American sloth and gluttony. And big macs.

The biggest difference in McOpoly this year (that's mine, by the way, I just made it up but I am registering it as soon as I finish typing this) is that you can not only play it with the old-school paper tear-off "game pieces" tabby-things, you can also play online! Well, that and the grand prize is reduced from $5 million to a $1 million annuity paid out over 20 years, which, using the present value of an annuity formula:

PVoa = PMT [(1 - (1 / (1 + i)n)) / i]

We can determine to be, approximately, something much less than $1 million dollars. (Do your own math, I'm busy.)

All that being said, I am on my 24th consecutive day of eating only McDonald's food -but not just any food- you see, they've tied the tear-off paper pieces ONLY to what he wants you to buy, Big Mac, Large Fries, Large Coke, that kind of stuff. "He" being the clown, of course.

At any rate, I did a little searching to see why I haven't won yet, and I learned this bit of interesting knowledge: my odds of winning are actually “approximately 1 in 184,698,474,” To give that any sort of comparison, the oft-quoted odds of getting struck by lightning are 1 in 244,000. So, I am actually 75 and a half times MORE likely to get struck by lightning than to win the million dollar McOpoly® prize.

You see, the little paper bits are rigged. There's nothing random about it. They're all distributed "randomly" except for 1 piece of each set, the most famous being Boardwalk, of which there are 3. In the world. And don't fool yourself by thinking, Well, I can still win the online prize. That's rigged, too!

The same properties you can't win in "Real Life," namely the last property in each set listed alphabetically and Boardwalk, you can't win online. The code you put in on each paper bit to roll the virtual dice determines where you can land. The Clown has successfully taken all of the fun out of the fake money and dumb luck game that so many Americans have cherished.

In summary, with the 2008 McOpoly® Game, the only Real Winners are the people that did not realize the Game was happening, Collected no game pieces, did not pass Go, and did not endure the ultimate price of contest entry- 1 month of eating reheated burgers and greasy fries.
--Shawn Butler

Oh, and the attribution for the awesome McSticker above is that superhero of the blogosphere, Steve Sneeds. The equally awesome McJoker image is from a post on HALOLZ.com.

Shawn's Bail-Out Plan

Everybody's getting in on it! Bernanke has a plan. Paulson has a plan. McCain has a plan. Obama is working on a plan. Bush... well, I just hope Bush is working on anything. Ryan Peeler has a brilliant plan that will both inject the economy with cash and determine the next president.

Even those Libertarian Madison Avenue-types are getting onboard the Bail-Out planning bus, albeit for different reasons:
But don't worry, even ACTUAL recession won't reduce the Ad Industry's precious consumer spending, let alone RUMORS of recession.

Remember that spike 9 days ago when your mutual fund bounced back and things didn't look so bad? What the NYTimes reported as "the stock market soar[ing] last week on rumors that there would be a bailout." RUMORS, people. Stay with me, here.

And this morning, Goldman shares jumped back towards their pre-Lehman Brothers price just on rumors of Warren Buffet's $5 billion or $10 billion dollar investment. Again, RUMORS.

So JEC Chairman Chuck Schumer (Sen. D-NY) says "Americans are furious" about the price tag on the current plan for bail-out. The people are getting angry--furious--but absolutely nothing has been done, yet. So far it's just talk. Just RUMORS that things are going bad, RUMORS that things are going to get worse.

So, if the largest obstacle to approving the bail-out is the price tag and the strongest force on the US economy today is the rumor mill, I propose a 100% Free Plan to bolster the economy, save the struggling markets and stimulate America's move back to a happy, ignorant, credit-based, stable financial economy.

We need to start the rumor that everything is going great. I recommend it start with a speech from the White House-- George Bush puts one arm around McCain and another around Obama and he tells the cameras that "They'd miscalculated. Bernanke did his math wrong. Everything's good. Going great."

Then we shoot this via satellites and internet, and of course, YouTube, over to Europe and Asia and they hear that the US economy is fine, that the "crisis" was just a "bank error," and it renews the confidence of global financial markets who are quick to swoop up the deals of the weakened dollar, buying more Converse shoes and Michelin tires.

Finally, I suggest we get some people on megaphones to stand around on Wall Street and read government reports on how much more ethanol fuel we produced, how many more pairs of boots, and how much higher our standard of living is compared to years past. We could put a few Squeelers right on the steps of the Capitol building. Just to remind everybody that times are good and that you're not really in as much debt as you think you are.

Either that, or admit that the threat of recession and the entire subprime mortgage crisis was a trick to get Sen. McCain out of Friday night's debate with Sen. Obama.

But more importantly: The Browns are gonna go with Anderson again this week. Anderson! Let's just say we're a country that loves a losing streak.

Bernanke Warns of Sinking US Economy

Meanwhile, the world of South American consumer goods is rocking out!



If your day was going at all bad, this will cheer you up.

The song Microdancing by Babasónicos of Argentina.

Happy and Awesome.

The Spanish Lyrics and their Translation (by Shawn)

Si te llevo de favor

If I like you and we go out

me prometes que esta vez

do you promise me that this time

no vas a arruinar la fiesta?

you are not going to ruin the celebration?

Apretados Tightened (or Tense)

Microdancing

No esperes nada de mí

Don't expect anything from me.
No esperes nada de mí

Apretados Microdancing

Si de onda te acompaño

If it happens that I acompany you

a salir esta vez

to go out this time

no me vas a dar vergüenza?

you are not going to make me embarassed?

Haciendo lo que más me gusta.

I'm doing what I like most.

Globalization's Patent Medicine

Translation Services are today’s Snake Oil and Magic Dust. I have just completed an over 15-hour translation project turning this company's over 75 product descriptions from English into the material for a Spanish/Latin America Catalog. About half of that time was spent with a Native-speaker who is also an industry-insider. At the completion of our translation, I still feel like there may be some confusing descriptions, but at least I've straightened out my terms for "pan" and "tray." You see, the trick in translating Industry-Specific terms, is that even when you have an exactly-right literal translation, it can still be utter nonsense to your expert readers.

So, a Translation Service offers translation into German and is doing the same translation that I just completed, but has no industry experience. She says she has access to an engineer that she uses as a resource to improve the accuracy of her translating. She states that it took 7 hours for the first 2 pages of the document (out of 8 total) and claims it will take 40 to 50 hours to complete the translation. There is no reason given for this time estimate. We pay by the hour.

We have no way of checking that the translation she has provided so far is correct or of verifying that it has taken her as long as she claims. Essentially, our options are:
1) to allow her as much time as she estimates and pay her as much as she requests,
2) to bargain and negotiate based solely on my experience that the Spanish took 1/5 the time she is estimating (and still no guarantee that she is providing usable translation),
3) to find another source that is somehow verifiable and perhaps works faster/cheaper.

She has us at her mercy. Basically, we are going to take whatever she gives us, and we are going to pay her whatever she asks. It's Doc Terminus' Magic Dragon Elixir. The only way to test it is to try it. And if we get back pages full of German words, we have to go ahead and pay her. If only we had someone that knew our industry and was fluent in German?

In October we are going to begin sales into France. We don't speak that language either...

How to Get a Job

Unemployment is currently at a 4 year high in the US. As one of the 8.8 million Americans looking for jobs, I offer tried-and-true advice for job searching.

First, don’t get discouraged. People have been finding employment for 6,000 years. The key is to keep believing in yourself so that other people will feel that they have a reason to believe in you; other people like: your family, your friends, and your network of potential referrals, in addition to your future company. Also, remember that sometimes, the option is not to find another “job,” but to find a new source of generating income.

Facts:
40% of positions are created. Decision makers meet you and want your skills because they are convinced that hiring you will help them make money.
90% of management positions come through networking. How do you create a network? Use the tools that are available. It is embarrassing, but let people around you know that you are looking for a new job. Use friends, family, church, and social connections, and also the internet.

Networking:
Everybody uses this word and we keep saying that you should build one. What nobody tells you is that you should TARGET your networks. Making good friends with just ANYBODY has a much lower chance of revealing a quality connection. Instead, create a network that focuses on your industry or on the specific companies you want to work for: talk to people that know those companies or join groups specific to your industry.

Questions:
All of that requires answering some fundamental questions that will focus your search:
-Are you employed? If not, what have you liked most about your past positions? If you are employed, why are you seeking a new position?
-What type and level of position are you seeking, and with what compensation?
-How are you valuable to a company that is trying to fill that position? And How can you make yourself more valuable in that position?
-What people do you know that could teach you more or help you get to this position?
-What are you willing to do to make this happen?

Timing:
How Long Will it Take? The answer is "NOT FOREVER." I mean, nobody has ever searched for a job for forever. It really depends on how hard you work and how much time you are investing. Job seeking firms recommend 20 to 40 minutes a day. I would double that and then qualify it: You should spend 20 to 40 minutes two times a day, once in the early morning when you’re clearest and then again at lunch hour or at business close. So, 80 minutes spread across the day of focused time should be dedicated to your job search. But here is the qualifier:

“focused” time means you’re writing letters to an individual

or you’re on the phone making calls!

That is the business of “Getting a Job.”

The rest of your activities, such as researching companies and finding names and addresses to send your letters to, are done with your personal time. Think of it this way, if you had a job, you would spend 40 or more hours doing that job. But on the job, you still are expected to put in time at meetings, fill out forms, file paperwork, etc. The point is, perhaps only about ¼ of your work day is spent “adding to the bottom line.” The other 6 hours are preparing you to really shine when you get down to business. Proportion your job search in a similar way. --Shawn Butler

The Job Search: Lessons from Booksellers

What You Can Learn about Job Searching from the Publishing Industry

When you are job searching, it's easy to get caught up in the process and overlook the big picture. So, let’s look at the way YOU will look to your future empoyer by examining the old adage

YOU CAN'T JUDGE A BOOK BY ITS COVER.

“The bookstore browser averages less than eight seconds looking at the front cover and fifteen seconds reading the back cover. You must hook them immediately and keep them reading the back cover or they will put the book back on the shelf.” [1]

The 5th “P” of marketing is “Packaging.” How’s your Appearance? In our society where book covers are the #1 indicator of book sales, you cannot overlook the importance of your own packaging. A career change is the perfect reason to go out and spend some money on a nice haircut and updated professional clothes. Get a good night’s sleep. Use your free time to exercise and eat well. Just because you're Job Searching is no reason to LOOK unemployed! If you feel good about your appearance, then others will see that you have poise, confidence, and value.

“Book publishers spend more than $50 billion on product packaging design. $50 billion, not for the products or even for the wrappers, but $50 billion just for the design of the wrapper.”[1]

What is your wrapper? Or what is the first thing that an employer will see about you that will formulate his decision to Buy or Keep Browsing. A key part of your wrapper is your Resume. Update it with all new things. Don’t just add your most recent position; update your skills, recognitions, awards and accomplishments. Add any new groups you’ve joined. No new groups to add? Quick, go out and join a group. I mean, you’ve got some free time right now, huh? Then, add it to your resume. Also, breeze back over the years of experience you’ve had and do some re-write to touch up those tired histories through the lens of your greater life experience. Add or update your value statement and 2 key accomplishments right up at the top under your name and contact info, like the headline of a newspaper:

Extra! Extra!

Here’s why you should read about this guy.

Remember, this is your leave behind, so in most cases, may be the last thing a potential employer sees. Make sure it gets them excited about what you can do for them.

With your packaging covered, it’s time to get started. Create your list of contacts and your list of companies you’re interested in. These are organic lists, which means they WILL keep changing! Each contact has a network that they can lead you to, the goal is to get the names of decision makers, their titles and their business addresses. Then you’re going to write them a letter. Not an email. Write them a letter.

The letter should say:
I’m this guy, I know this person that you also know. I am interested in your company because … (“It is the top performer in the industry”, “It fits my values and interests,” stuff like that. Just communicate that you know the company.) You’d be interested to know that in my past, I have done these things and would like to help your company do these things. Please feel free to reach me by phone or email at your convenience. Or, I will call your office on this day.

Really, write that stuff? Yes. Employers get upwards of 125 emails a day. They read about 20%. They also return about 20% of phone calls. The question you are answering for them is this:

“How Determined are You to Get This Job?”

Ready for the key secret to this process? Make the Call! Writing the letter already set you apart from every other person that just hit “Apply” on monster.com. Now, when you said you would call about 4 days after you send the letter, you MUST pick up the phone and make the call. Call early in the morning (Before 8:30 or 9:30). Call again at lunch time. Call again after work hours. This way you have a better chance of getting someone who is not the professional Gatekeeper. Or perhaps even getting the person you’re looking for! Be prepared to leave a professional message.

“Hi, I’m this guy. I sent you a letter regarding my interest in coming to work for your company. I think you would be excited to hear how I could help (company’s name).”

If you get the gatekeeper, you can simply say: “I’m calling for whoever.” And when they ask what it is regarding, you can say: “I am following up on a correspondence he and I had last week.” Or even, on a good day, “He’s expecting my call.” Sales people use this technique all the time. Warning: don’t make the Gatekeeper think you’re a salesperson!

So When Do I Use Email?
Emailing your resume is your closing tool. It is your leave behind. You did not include it in your first letter, therefore, it is important that after you have talked on the phone to the person and they have requested your resume, that you get their email address. Ask them if they would like you to include references, and then tell them that you will email it to them. And then of course, you follow through with that . --Shawn Butler
[1] http://www.parapublishing.com/files/articles/ArticleAB-202CoversSellBooks.pdf

Balloons, Popcorn, and Snow Cones

A Little about Cost Markups: What do Balloons, Movie Theater Popcorn, Snow Cones and Starbucks Coffee have in common? They, along with Cotton Candy and Fountain Drinks are on the list of

the Consumer Products with the Highest Markups

But what is a “Markup?” and "What does this mean to us?" Markup, or Margin, is a marketing term for the price that a business puts on a product above what it costs to produce and deliver the good, usually determined as a percentage. In other words: the part that is straight profit.

Certainly there are more expensive items than coffee, cotton candy and popcorn --like porsches, condominiums and golf resorts-- so what makes these items special? What kind of a markup would cause such a big deal?

How about this: No matter what a company sells, their price is a combination of two numbers: the cost of making and transporting the good they are selling (COGS) and the margin of profit (Markup).

COGS + Markup = Price

COGS is a set cost determined by the various expenses, fixed—such as overhead and insurance, and variable—such as raw materials and employee wages, that go into producing the product. Companies can do very little to affect this aspect of price, or at least that’s how I see it from the marketing side of the fence. The second part of price, however, the markup, can be shifted easily—this has no basis other than the price your customer is willing to bear.

For most consumer products, the average markup ("Retail") is about 30%. For commodities --sugar, soap, pillowcases-- markup is closer to 10%. But for "Premium" products --retail items aimed at the very rich, or the very demading (this is where we talked about Porsches, but also includes watches, Italian shoes, and vodka)-- markups often approach 200% of Cost. And then "Ultra Premium" --products called by names like Mikimoto, Piaget, and Alfa Romeo-- enjoy 400 and 500% markups. People gladly paying $750,000 for a car that costs around $20,000 to produce. For more on this, here is a great link.

But these don't touch the 99.9% profit margins of the products mentioned above-- the less than 1/50 of a cent that it costs to produce the .5 grams of a latex balloon that is filled with a burst of helium valued at 1/80 of a penny and sold for $3.00 at fairs and circuses across the US. This equates to a 1000% markup above COGS. Similar equations can be run for cotton candy, snow cones, your super-value bucket at the movie theater and your double iced caramel machiatto.

Imagine paying a 1000% markup on your car or your next burrito. That would be a $20,000,000 Altima or an $850 dollar Carne Asada bowl.

DC versus Lou Dobbs

Washington, DC has a new opponent, and it’s not drugs, terrorism, or even Iraq. In three separate venues: the US Dept. of Commerce, a US Senator’s office, and a DC law firm, CNN anchor Lou Dobbs was vilified by name for his confrontational stance on US foreign outsourcing as enumerated in his 2004 book Exporting America.

Dobbs has increased viewer share for both his cable and radio shows by becoming the self-appointed champion of US manufacturing jobs. And he is an unlikely hero. Dobbs stepped into his media career directly from his college years at Harvard and a bank job in LA. Notwithstanding, it is with homespun fervor that he crusades against the decade-long trend of outsourcing US jobs to foreign markets.

Dobbs said this in an interview: “The principal issue I have with outsourcing is that American companies -- based in the United States, providing goods and services to the U.S. consumer economy -- are killing jobs in this country and sending them overseas to provide the same goods and services back to the U.S. economy.”

Other experts corroborate Dobbs’ anxiety. Christian E. Weller of the Center for American Progress said, “Manufacturing has experienced an unprecedented decline for the past three and a half years … [T]he decline in manufacturing jobs explains the bulk of the overall employment loss during the recent recession and recovery.”

Since 2000 we have lost over 3 million jobs in the manufacturing sector of this country. But is that giving us the whole picture? Washingtonians in key positions that I spoke with this week say “No.” Within the Dept. of Commerce, Erin Sullivan, Senior International Trade Specialist for US Commercial Service, said, “The fallacy of Lou Dobb’s argument is that it is focused on manufacturing.” Sullivan’s program offers aid to US companies expanding into foreign operations, providing contacts and even on-the-ground consulting to American business owners.

“America is moving away from manufacturing into an intellectual property and branding based economy,” said Mark Kresloff, a patent attorney for intellectual property and technology. He sat with us across a long table in the DC office of McKenna Long & Aldridge, where he was joined by Jeffrey Li, a Chinese-American attorney and Qilan Jin, an attorney for the PRC Supreme Court. Li continued his colleague’s analysis of America’s economic development, agreeing “For America, this is a good thing.”

This sentiment was echoed in a meeting room of Senator Saxby Chambliss, R- Ga, where his current chief of staff told us that those in agreement with Lou Dobbs should do nothing, but if people disagree with his ideas, we need to pick up the phone and talk to our representatives. I was puzzled by this comment, but after three references in as many days, I determined to look into Dobbs’ argument.

According to the Dept. of Labor, the US is at a 4.7% Unemployment Rate in Oct. 2007. To Dobbs’ credit, that is up from 4.6% last year, an increase of 38,000 unemployed. However, we are well below the 6% we reported during the same month 4 years ago, and 1.6 percentage points down from the 6.3% high in June 2003. So, if all our jobs are going overseas, why are we seeing a decline in unemployment?

Other sources, including our interviewees in Washington, propose that these US workers are not losing their jobs for good, but are instead being reallocated into jobs that are more fitting with the new US economy. Am I saying that we are moving away from being a nation of factories and manufacturing? Yes. It appears so. And I welcome the progress that has led us from the industrial age into the information age. The new export of the US is our knowledge, ideas and leadership. It is time to give other countries' economies the chances we've had. --Shawn Butler

Why Get an MBA?

I just read an article entitled Why Go to B-School? by Brandon Cornuke. I did not love it, but it has propelled me to articulate my own perspective. Cornuke narratively conveys his fairly ambiguous decision-making process as a function of padding his resume and killing some free time. I believe that these dispassionate motivations will not be sufficient to spur Cornuke through the intellectual and emotional gauntlet of an MBA program, even with his 720 GMAT.

The reason to get an MBA... in fact, the ONLY reason to get an MBA as I see it ...is a passion for learning about business.

No one gets a law degree just because it would "help their resume." It would be ridiculous to expect someone to labor through med school because they had 8 years of "extra time on their hands." If I were getting my Masters in Entymology and you asked me if I liked learning about bugs, you have my permission to punch me in the throat if I respond, "No, I just really like the way Entymologists talk. And I think it will look great on my resume."

I understand that going to college (undergrad) has now become something you do after high school. But graduate degrees should still be reserved for those who have a passion (at least an interest) in gaining more knowledge about a particular topic. Cornuke seems to fail to recognize that he will spend the next two years STUDYING BUSINESS before he gets those 3 initials added to his resume. He'll probably do fine, it just bothered me that he alludes to no epistemological drive towards the subject for its own sake.

Wanting to Learn About Business is a great reason to get an MBA. Anything less will not have the power sufficient to generate the motivation to complete all the course work, projects and case studies that stand between a new student and his or her degree. If you watch MSNBC, read the Economist, WSJ, and books by Kottler, Keller and Hayes, or think you would like to read anything by the HBS, then you are the right person for b-school.

Here, as I sit typing in my 2nd month of classes, I would add:
A healthy dose of masochism doesn't hurt. --Shawn Butler

Great News, Fellow MBA Students

I don't know about you, but I loved the Report in the Wall Street Journal last week. Loved it! It is great news for anyone else starting their MBA this fall!

WSJ Monday, Sept. 17, 2007
The New Battle for M.B.A. Grads
“As the competition gets more intense, recruiting companies get more creative.”

THE HEAT IS ON for corporate recruiters. With demand growing for M.B.A. graduates, it is a seller’s market out there, making it tough for many companies to meet hiring quotas using old tried-and-true recruiting methods. At a time when career opportunities are so plentiful that students can afford to turn down even six-figure offers from investment banks, it is especially difficult for traditional manufacturers to make an impression.

So to improve their odds, recruiters are visiting business schools earlier and more often, raising starting salaries and touting their company’s dedication to work-family balance.

What’s more, some also are breaking from the traditional routine of on-campus presentations and cocktail receptions and trying something new: virtual recruiting. They are mining for résumés online, arranging video interviews and using instant messaging to cast a wider net and connect more effectively with today’s tech-savvy students.

“M.B.A. recruiting is a dinosaur,” says Greg Ruf, chief executive officer of MBA Focus, a consulting firm that promotes an online résumé database to corporate recruiters. “To be successful in the future, recruiters will need a different skill set. Rather than being event planners who are transaction-oriented, they’ll need to become more adept and comfortable with technology and the online world.”

(the rest of the Article is Available here.)

The article goes on to talk about how Bigger Money, Fliexible Schedules, and Choice of Location are being included to entice young MBAs, often before they've even begun their programs. Um... that's me. School starts in 2 weeks and I am officially already looking for my Internship. The Wall Street Journal also went on to give its annual list of top MBA programs. And just Look Who is Number 1 on the Regional Rankings... Go Cougs! --Shawn Butler